Saint Vincent Hospital

World Class.... I can’t say enough! Saving my Aunt of course is the best! WOW though, the employees here!!! How kind warm and caring! A surgical tech stopped what he was doing to lead me personally to my Aunts room! (I was lost in that great place!!) nurses and aids were super fun and very generous! Even the cleaning staff and security were very attentive!! (I’m sure I looked overwhelmed) Whatever you are doing for your employees please don’t stop!!!! They are out of this world AWESOME!!! At the end of my visit another nurse personally delivered me back to the parking garage!!! Every hospital should model after this amazing place!!!!

I had gall stones and a blocked bile duct and I waited so long to come in that my circulation was beginning to shut down. I could barely sit but had to wait for over 1 hour in the waiting room. When I pointed out the bluish mottling to my extremities the triage nurse asked "What is mottling?" Really! My invalid father showed signs of mottling and died a few hours later.

Then I was in the ER for the next 8 hours until being admitted. I was in such pain so an antibiotic and morphine were ordered but never given. The nurse gave me Benadryl & Reglan and said it was for pain. I am a retired ER/ICU RN and I know that explanation was "BS".

After getting to my room, I finally got the antibiotics and morphine ordered so long ago in the ER. I was lucky if I saw an aide more than twice per shift and at one time when I asked for some ice chips she said I would have to wait 45 minutes. One day I never saw an aide at all. It usually took the nurse 2-1/2 hours after the night/day shift change to come and see me but they were all professional and gave me good basic care.

I also suffered from very bad migraines and the nurse obtained orders for Imitrex BID PRN which worked well. The problem was that it was not a standing order and had to be reordered every day. Then the pharmacy ran out and the nurse said they may have to borrow some from Hamot. Unbelievable; how could such a large hospital run out of a common med used to treat a common and frequently occurring ailment? They did finally scrounge up the Imitrex without too much of a delay though. Thank goodness!

Never once did an aide or nurse offer to straighten up my twisted sheets or offer to wash me. I was left to lie in bed sweating and smelly. The housekeeper never picked up any towels left on the floor and my bedside table was left littered with wrappers, used tissues, plastic spoons, etc. Only once in the 5 days and 4 nights I spent there did anyone clear the debris from the bedside table.

Now a bit of nitpicking. The room I was in was so woefully out of date and just plain shabby! There were big chunks of molding and plaster missing and unpainted areas where a wall mounted TV had been moved. The TV was definitely an antique and too small to see it clearly but I was too ill to watch it anyways. The old wooden nightstand was battered and a lot of the finish was gone.

The room was too hot so the night nurse brought me a big box fan that had 3 settings: Loud, Louder, and Deafening! I think there is an air-boat in Florida missing its fan propulsion unit!

In contrast to my dismal and depressing room, the hospital lobby looks like the entrance to a 5-star hotel complete with a coffee bar and barista. I guess the public area's appearances are more important than the actual patient areas!

I recovered quickly from my systemic infections and cholecystectomy but I am not sure that if I think I may be hospitalized again I would return to St. Vincent. I think I will try Hamot even though I detest the behemoth known as UPMC!

They go above and beyond!! Extremely knowledgeable and friendly. Not just a number. Nurses are great. Treat you like family.

This staff is awesome 8th floor treats you really nice and I was very comfortable.

Where to start. My husband(a active duty medical military member) went in for upper mid abdominal pain, combined with back pain between the shoulder blades, nausea, fever, headache, body ache, difficulty breathing. Waited 2 1/2 hours just to get into a room. The Dr on schedule that night didn't bother to do anything besides blood work and a urine test. No sonogram or xray to make sure he didn't have any inflammation or anything wrong with the organs possibly associated with the pain. By her judgment and those two labs she said she "thinks" he might of had Gastritis. She did not seem profesional in how she spoke with us, she was talking in a very condescending way, and her judgement in what she "thinks" he might have wasnt so assuring. The nurse drawing his blood wasnt pleasing at all, she seemed like she did not want to be at work, had a very unwelcoming attitude, and was a bit rough when she drew his blood. So overall we went in to just waste our time. NO type of pain medication or ANY medication was given to him, and only one prescription was given, but you tell me where is he going to get it at 2:15am. So he pretty much stood with the pain the rest of the night and following day. Definitely not coming back to this hospital!