Saint Vincent Hospital
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feedback about Saint Vincent Hospital
I was actually shocked at the same day surgery there its one hallway and everyone is asking info in the hall while my sister and I were waiting to get out talk about NO PRIVACY I just finished nursing school and I personally would of mentioned it if it was me on that stretcher giving my info in front of everyone I didn't even know. Also the curtains between beds could you at l east take the time to hang them up completely and oh yeah you can just stick your clothes on one of those shelves could they aileast have a door on them and the timing they were supposed to have my mother in surgery and it was an hour and a half later after were all stressed out someone comes out and says oh by the way we are just taking her in now REALLY!!! I think families are stressed enough for the time loved ones are in there let a lone adding to it NOT IMPRESSED!!!!
This Hospital has repeatedly demonstrated it's inability to work with the Erie V.A.M.C. This facility can't get billing right, pharmacy prescriptions sent, can't answer phones and blame it on us disabled war veterans. One Doctor from Africa was extremely verbally abusive. This facility doesn't care, apparently never will. I think us veterans deserve far better.
They get you in a room quickly they make sure all the tests are ran and are good before you go home the doctors and nurses are friendly and nice and are understanding and help you out and work things out with you the very best that they can do
This hospital saved my life on January 29, 2006. I'm sitting down in their cafeteria eating my dinner on October 3, 2018. If it wasn't for this hospital life flighting me to Pittsburgh, I don't think I would still be here. The food makes me want to cry, because I am so happy!! Thank you very much!!!!!!!!!!!!
We were referred to this hospital by one of the physicians we had seen at medexpress. When we arrived to the ER one of the nurses left a used bag of saline on a chair and walked out of the room. Moments later I heard what sounded like running water. I informed the nurse that the saline had leaked onto the floor and she said "oh, there wasnt that much in there" and left the room without cleaning the floor. Shortly after my husband was admitted and we were sent to the 8th floor. The thermostat in our room was broken and the heat was nearing 85 degrees. I asked multiple nurses to show me how to fix the issue and they just brushed me off. I also asked for a reclining chair as I would be staying with my husband during his visit. The nurse told me that there probably weren't any left and that IF she could find one, I could use it. About 30 minutes later, someone came in and threw a regular chair with padding on the floor, slid it across the floor into the room, and walked out without even making eye contact. Ok, they wanted me to sleep in a chair for 3 days. At this point, being transferred to Hamot was the first thing on my mind because, I obviously was not welcome at this hospital. Fast forwarding past many more unfortunate events, it was decided that my husband needed surgery immediately. He was consulted by the surgeon (who was wonderful) and shortly after, he was taken down to begin the operation. After the operation the surgeon visited us and gave us the rundown of the next few days and said that nurses would be in to pack his wound and help him set up a sitz bath. His operation was at 7:30 am. It wasnt until evening the next day that I told the nurse he was supposed to take a sitz bath and change his dressing. She had no idea what I was talking about and she didnt even know what a sitz bath was and left to find out. A short while later she came back and said "I dont know why she (the surgeon) thought that this would work but we can try it. Comforting right? We decided that we would wait until his pain meds began working before we started the bath. A little while later we rang for help getting his bath set up and an aide came in, asked what we needed, and when we said help with his sitz bath she said "well you're independent right? Why cant you do it" I explained that I would help him if someone showed me how to use it and she replied rudely "I'll go find your nurse". We eventually got it set up and I helped him because it was obvious no one wanted to. After, we called the nurse back in to pack the wound. It was clear that she didnt want to be the one to take care of his wound and she asked me if I wanted to do it. I told her that i was nervous and i wasn't sure if i would be able to but that I wanted to watch and learn for next time. She pushed a little more for me to do it before she reluctantly began the process and acted as if she didnt know what to do. It made me uncomfortable so I kind of backed off and comforted my husband through the excruciating pain. I really at that point felt like she was annoyed that I was nervous to provide the care for my husband. I was stressing myself out trying to fathom how I was going to take care of this at home when she hardly knew what to do. I asked her if she'd ever seen a wound like his before. she shook her head no and told me that it was making her stomach weak. I'll skip the rest because it just infuriates and upsets me all over again. I will end with saying that I went home knowing little to nothing on how to take care of him at home. I wasnt too worried because they said someone would be visiting our home daily to take care of it. No one ever came and I had to make about 10 phone calls before the surgeons office kindly told me to come in so they could properly train me and give me the proper supplies. All in all, with the exception of the wonderful surgeon and ONE very sweet nurse, our experience was horrible. Oh I never even mentioned how I was ripped off by Valet. But, I can say without a doubt that I will never use this facility for any medical needs ever again.