Oh boy, where do I begin...
I went in back in 2015 for what might have been diabetic complications. They took forever to get me in, asked if I was testing my blood sugar (sadly, nope, thanks to insurance issues at the time), and once I was checked in they just placed me in a hallway.
They put me into one of the ER rooms and without doing any sort of real diagnostics put me on an IV to rehydrate me as my problem was that I was dehydrated supposedly. Didn't check my blood sugar, didn't even do an A1c. Two very basic things you do to a diabetic complaining of what might be diabetic-related complications.
Anyway while I was laying there under the IV drip half-naked because they made me put on one of those gowns, they determined that someone needed that room more than I did and kicked me out to some remote hallway that was absolutely frigid. (This was in the middle of winter, mind. Also being on an IV bag sinks your body temperature.)
I had to sit there for 2-3 hours on an empty IV bag as medical staff just ignored me entirely. After which they just let me go. No further diagnostics, clean bill of health.
Imagine my surprise when about a month later I end up in the hospital again, this time SERIOUSLY ill with ketoacidosis, something that SVMH may have caught if they bothered to even try.
Though more recently whenever my girlfriend comes in for a minor respiratory infection they will continually write it off and tell her she's fine but she isn't and it quickly turns into full-blown bronchitis, at which point they're like "OH! NOW something's wrong!" and my girlfriend is hacking up her lungs for the better part of a month when it could have been prevented easily.
I gave birth to my daughter here and let me tell u something is the best experience I ever had first I was scare but then I feel like In home the rooms are so clean and really nice attention by the nurses and the food!!! Omg they have a menu!! ....yes a menu!!! Like in a restaurant and u can choose what ever u want and taste delicious....I highly recommend this hospital
You know I've always known SVMH to be a great hospital but lately all I've been hearing is bad reviews just by word of Mouth. In one case my friend went in for symptoms of her face sagging from left side of her face, headache from top of her neck to bottom of her neck and fever. the doctors here sent her home with a fever and no pain medication and said all it was, was a migraine!! Really!! She went to another doctor, he told her she was suffered a stroke. Another case, my nephew has a heart condition. he went with pain and other symptoms. They sent him away saying he had a pulled muscle. Turns out when they took him to Mee Memorial in King City, they actually did blood test and showed he had pneumonia. Now he is being sent to Stanford. Im not sure what's going on with the E.R. doctors, but please pay closer attention to your patients. They are not just a number, they are live human beings.
If I could, I'd give it 0 stars honestly. The staff lag. They're constantly saying different things. They are not there when you need them. I had to wait over an hour just for my IV TO be taken out so that I could go home after being there for 2 nights.
My grandpa also had a stroke waiting in the waiting room , after staff were told he was having the symptoms of it. He is now paralyzed on his entire left side because the staff of memorial ignored him.
I've never had such bad experience with a hospital. Honestly, go the extra distance to go somewhere else.
Kimberly Escobar Sanchez
Very Good because I was bor there.