Salt Lake Regional Medical Center
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feedback about Salt Lake Regional Medical Center
My wife was transferred here for more advanced testing and care a few weeks ago; she stayed a few days. During that time, we found nurses and doctors both willing to listen, answer questions, and work together for her health. I view myself as my wife's protector and advocate, so know that I can be a tad irritating in that regards sometimes. Nevertheless, the staff remained consistently courteous with me (and I did my best as well). Physically, the campus and rooms were clean and orderly. The precautions and cleaning routines certainly appeared up to par for controlling contamination. Parking was free and I never had an issue finding space as I came and went. I ate at the basement cafeteria twice and found the food to be pretty good (I would even go on purpose) and it was reasonably priced. Interestingly, the cafeteria offers some choice in meals for patients, although it is standard patient/hospital quality in that respect. The only down-side regarded my own access to the restroom. My wife's room was on the ICU hall (although she wasn't really ICU). I was instructed not to use the toilet in her room for understandable reasons. However, there were no other restrooms in the hall area that I could use; the closest facility was through the controlled access point in the family waiting room. Anyway, although I am nervous about seeing the bill, it was the right place for her to receive care.
I am very well pleased with all the staff that worked with me tonight. This was my first time at this hospital. Staff was very carin. They gave me a lot of information about my issue. They also answered mine and my husbands questions and have our child a Batman coloring pack. Lindsay, Zack and Dr. Hawkes thank y'all so much!
This first scheduled surgery . Got cancelled and nobody notified us before hand . The second time we went 3 weeks later , upon checkin they didn’t even have my child in the system but eventually found him after doing some investigation. After waiting in the first area for a an hr . They called us back to the second area . Pre-surgery and there we waited for over 3 hours . In that time the most communication we had was with a nurse that hooked my child up with an IV and we did not hear from anyone or any update after that until they finally took us back. We don’t visit the hospital often , so I don’t know if this is normal ... but really ? The brief time that the nurse and dr spoke with us ... they were friendly . I just don’t know why they told us to be here by 12:15 for an hr surgery several hours later after we arrive
Not sure why so many one star reviews but most seem to be petty complaints. Yes, it is a smaller hospital and could use a few cosmetic upgrades but every step of the way the staff was amazing to work with. I went in for same day surgery and was very well taken care of. The nursing staff was awesome and accommodating. Each of my nurses, my dr and my anesthesiologist all made sure I was comfortable and well informed before and after the procedure. I much prefer the atmosphere and staff at this hospital vs a huge hospital like the university hospital.
Had my daughter here and I've been a patient at the women's center for about 4 years now. The staff here is amazing! Thank you everyone for all you do for our community.