Samaritan Hospital

Address

2215 BURDETT AVENUE, TROY, WA 12180 USA

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Phone

(518) 271-3300
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Emergency service available

2215 BURDETT AVENUE, TROY, WA 12180 USA

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Consumer feedback about Samaritan Hospital

Good Samaritan Hospital
Reviewed from Google

3.7 out of 5 stars

Mary Finnegan
Mary Finnegan

5 out of 5 stars

posted 1 week ago

I had a kind of complicated delivery at Good Sam, and my doctor actually didn’t even make it to help my have my daughter. The nurses were SO GOOD. Just smart and sharp and kind and empathetic and real. And the doctor/on call OB made me feel comfortable and confident. I was so, so grateful for all the people who helped take care of my baby and husband and I while we were there. I am so happy I chose to deliver at Good Sam!!!!

Kelsang Gamo
Kelsang Gamo

5 out of 5 stars

posted 3 days ago

My stay at Good Samaritan Hospital was exceptional in my experience. The staff were wonderful, cheerful and always helpful. Nurses were at once very well trained and professional, yet also cordial and personable.
Surprisingly, the food from "Room Service" was very good, with many choices on the menu.

Jim Sullivan
Jim Sullivan

4 out of 5 stars

posted 1 week ago

I had a very good experience with my recent knee replacement surgery at Good Sam. All the staff, from the person doing the initial registration, to the pre-0p nurse, post-op nurse, room nurses, and the lead nurse, were friendly, professional, communicated well, and made my stay comfortable. The only reason I am giving a grade of 4 rather than 5 was that the rooms were over-booked, and I had to stay in the post-op room for over three hours. My wife was stuck on the waiting room the whole time. But, I would definitely recommend Good Samaritan and will definitely use it the next time.

mary kay Glassman
mary kay Glassman

2 out of 5 stars

posted 3 days ago

Arrived in ER with chest pain radiating to neck, jaw, and arm. The cardiologist and hospitalist were competent, kind, and on top of things.

Nursing care was lacking. The ER nurse took blood and misplaced a vial that was necessary for initial tests. She made an excuse and told me she needed to draw more blood because there wasn't enough. We noticed one vial of blood in the room and mentioned to another nurse who walked in. She took it and just threw it in the trash and made some joke about not worrying about it. First blood results were delayed because of this.

The cardiologist ordered 3 blood tests to be taken 6 hours apart. Nurses forgot the second one. They had to start the 3 draws over again resulting in an extra blood draw. This also delayed answers.

The cardiologist ordered an EKG in the evening and it was not done. They finally did it in the morning. This again delayed potentially life-threatening results.

While the doctors were great, it was a good thing I didn't have a cardiac event because nursing staff was not timely or following through. The lesson here is always have a family member/friend to check and make sure people are on top of things; especially when potentially life-threatening.

Helene Marks
Helene Marks

2 out of 5 stars

posted 2 days ago

The mammogram went fine once I got in the room. The wait was half an hr. late. Came back for a breast cancer screening test. I'm glad I did it, however, the phone connections were poor-transfer and delays. The so called simple saliva test because there were 'complications connecting' resulted in another unexpected long delay. I'll stop here since I'm ahead. it was just one of those days. Normally, I'm in and out on time.

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