Samaritan Regional Health System
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feedback about Samaritan Regional Health System
Went to the ER for knee pain and checked in at 1:20. Wasn't taken to a room until 3:00. Doctor came into room at 3:20... never order an x-ray..and said to see an orthopedic doctor. He left in 5 minutes and said I would get discharge instructions and could go home. I sat and waited and waited... nobody brought the paperwork. My friend who brought me in had to leave to let her dog out.. was gone for over a half hour, returned and I was still there at 5:00... by 5:45 I had buzzed for help in my room, nobody came, still had no discharge paperwork. I am diabetic and was feeling sick.. needed to eat and get my medication. I hobbled out the hallway with two canes and not one person offered a wheelchair or help. Nobody came to check on my well being after over 2 1/2 hours and I was left sitting there. I left the hospital to go home because I needed to get something in me and my sugar had dropped and I was feeling shaky and weak. I called into the ER that same night at 8pm to get my discharge instructions and referral information. I understand that hospital ER's get busy, but they should be staffed and prepared for such things... and move staff as needed to handle paperwork and get the patients moving through. There's no reason why people should be left waiting in the waiting room to be seen while other patients sit in a bed for over 2 1/2 hours just waiting on paperwork.. and there were no prescriptions, no tests or x-rays.. or any other reason for the delay in the discharge. I feel this was totally unacceptable and I don't have any desire to have any surgical procedures done at this hospital if this is any indication of the way they treat patients. I sent a message through the patient portal to the person in charge of the ER.. and got no reply. Really sad. In this world of competition in health care, there is no excuse for this.
I was here for dka all week fine. Today went bck w severe pain they dont care rude hurtf ppl
I broke my ankle and was transported to UHSMC. As a veteran, sometimes there can be some difficulty in coordinating care away from VA facilities. Not so here at UHSMC. Their caring ER staff and excellent medicsl providers took very good care of my, keeping me comfortsble and providing a VERY GOOD experience. Thank you UHSMC for all you care and expertise. I sm walking just fine now!
Place is a damn joke as a hospital!!! I recommend Wooster or Mansfield for sure I'm litterly in so much pain worse than I was when I came in wish I could give 0 stars!!!!!! Boo you er
Nurses were very nice however after sitting for 2 hours Dr finally came in and said we had to take responsibility for my dad's knee pain. This is the worst er ever and will never come back .