Sarah Bush Lincoln Health Center
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Went to ER for pain in my calf muscle this past Sunday. Couldn’t walk had extreme pain. I was concerned it was a blood clot. Nurse Jamie E was so caring called and got me in right away! Dr Cline came right in checked me and ordered a sonogram. Then once results were in he came back in to let me know! I can tell he truly cares about his patients!!! Everyone was so caring the ER was very busy but didn’t have to wait very long at all! Nurse Nic she was amazing made sure I was comfortable and didn’t need anything! I highly recommend SBL they are caring and very compassionate in what they do! Thanks for taking great care of me!
My husband was informed by our doctor that he needed a tonsillectomy and that SBL would be in contact to schedule. We waited over a month wondering when they would call. Finally, my husband called them and they offered to schedule him 2 months out. The day of the surgery we arrived at 7:45 AM. He proceeded to wait until 10:30 AM to even go back for surgery. The doctor then admitted him to the hospital for recovery. We were told this would only be a few hours worth. The doctor had went home and forgotten to discharge my husband. It took several times of complaining and threatening never to return to get the nurses to call the doctor to see why we were still waiting for him to discharge my husband. Finally, my husband insisted on speaking to the doctor or walking out. The doctor proceeded to lie and tell my husband that I had said it was okay for us to hang out at the hospital. Finally, he was discharged at 7 PM that night.
The nursing staff also forgot to give him his prescriptions for pain medications. We had to then drive all the way back to the hospital just for the prescription.
3 days after the surgery, my husband called the ENT to see why they haven’t called to follow up and to also schedule a follow up appointment. He was told that it is up to the patient to follow up. I had him check his paperwork to see what it mentions. It states that the office would follow up and call us within 2 days after his surgery.
Instead of admitting they made a mistake by not doing their jobs, his hospital would rather lie and make excuses as to why the patient is to blame. I will not return to this hospital and will instead drive the extra mileage to go to any other hospital.
Don't give them your belongings when they ask for them. They lost my stuff and didn't even register it on the belongings list. I NEVER leave my house without 3 items, and they lost one of them. I usually don't have an issue at this hospital but this last time they kept trying to set off triggers and did succeed, and lost my stuff. Sure glad this wasn't my first experience with them because it was the worst one yet.
Heart Attack in Early May 2019. Never really liked Sarah Bush. I have changed my mind. From the minute I walked into the door to the minute I left around 36 hours later everyone was awesome.
Great hospital, my family has had no problems will visiting Sara Bush