Sentara Northern Virginia Medical Center



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(703) 523-1000
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Consumer feedback about Sentara Northern Virginia Medical Center

Karen Mascio
Karen Mascio

1 out of 5 stars

posted 1 month ago

If you enter this hospital you are signing your own death certificate!
95% of the staff have no idea what they are doing. Very unprossional , caught staff on Facebook using the hospital computer station. Do not respond to patient call buttons. Do not read full report or orders on patients. If you request something the majority of time will wait 15 minutes for someone to show up with requested item, that is if they remember you asked for something.
Extremely poor communication with patient and family numbers.
Caught staff talking about family remembers.
No security in the building. Visitors having get together, social event. No security to request people respectful of other visitors.
Bathrooms, rooms, halls dirty, disgusting.
barely any food choices in cafeteria.
When entering the hospital no hello can I help you.
Transport from room to X-ray. AIDS/ transporters. Having personal conversations,running patient into walls and doors. Forgeting patient report folder and returning it back to where it belongs.
Had 4 excellent nurses and 3 very good nurses aids!
Very sad situation. Hospital should be shut down. Luckily my loved one survived, only by miracle and having a family member with him around the clock!
1 star is too much for this hospital!


5 out of 5 stars

posted 2 months ago

Today I went to the emergency room for a health matter. The staff was very pleasant, the service was moving at a good pace and I received the results in one visit. I have no complaints. Thank you


2 out of 5 stars

posted 5 months ago

I had no choice where to go. Fainted and hit my head. Ambulance folk great to me. (Reason for 2 stars rather than 1 for Sentara.) ER was packed! Spent 7 hours in an ER room mostly taking up space. Doc used 4 staples to close my head wound with no pain injections given for the excruciating stapling procedure!! Said pain injections would take too long to work and hurt more. NOT possible. As a 'cardiac patient' probably had better care and a quiet room. Quality of food was horrendous. Small slab of mystery meat stuck to stale white bread. Day shift RN, etc. care was much better than night shift. No sleep, of course. The night nurses were loud and argued continuously at their station. The worst part of the stay by far, they probably couldn't read so they wouldn’t bother to gauge my progress notes with my daily mobility improvements. They put the bed alarm back on! So be sure to stick to your guns, insist on continuity of care, and don't sign anything absolving them of liability. Avoidance from passive-aggressive, lazy, power-freak night Charge Nurse wouldn’t come talk to me at my insistence. Foreign-national night shift staff malfeasance with rude superiority complex trying to hide gross incompetence and nasty office politics. Long 12-hour shifts where news travels fast if you assert yourself to make them stick with the program. Don’t give in! Three different docs in charge over two days. Couldn't get a discharge transport orderly so the RN did it.

Michelle Lembert
Michelle Lembert

1 out of 5 stars

posted 4 months ago

This place is HORRIBLE! I brought my 5 month old baby in to the emergency room and sat there for an hour waiting. The waiting room was packed. Lady sitting next to me was waiting for 3hrs. Worst experience ever! They will literally let you DIE in the waiting room. Never coming back here again. I walked out and drove to Fairfax Hospital where my son was attended immediately. It’s sad that I had to drive 25 min to another hospital because my neighborhood hospital sucks! Smh...

Christie Riggins
Christie Riggins

1 out of 5 stars

posted 4 months ago

Spent the past 4 hours here. In excruciating pain. Sat in a wheel chair basically the whole visit. Never was placed in a room. Saw a nurse practitioner in a small waiting room where she discussed all of my business. Poor service. Disappointed!! The only reason I gave one star is because I wasn't able to post without it. Smh!!😡

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