Sentara Northern Virginia Medical Center
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The labor and delivery nurses as well as the postpartum nurses are the best. I was induced a couple of months ago and had visited this hospital a few other times too. On my first night I had Hannah as my night nurse and she was so nice. Then the main day I was in labor I had Shaun. She went out of her way to get the portable fetal monitor to work and she spent over 2 hours to working with me so I could maintain my mobility. Unfortunately her shift ended before I had my son but she went out of her way to come see us before we left the hospital and this made me so happy. Then the night shift came when I had my epidural and my son. Jessica was my main nurse that night and I am so thankful for all of her assistance when it came to delivering my son. Her and Melissa were a great tag team. Jessica was also of great assistance in the few hours we stayed with her after my son was born. Then when we moved to the postpartum ward the amenities were pretty cool, they make sure to provide you with snacks, a congratulatory dinner, and other food perks. We had the same night nurse for the two nights we were there named Beverly and she was so kind. She taught me lots of simple things, and answered all my questions about my son. Sentara was also wonderful in allowing our friends and family to visit as well as checking on my son and I. I definitely hope for our next baby we can experience their team again.
I've never had an IV in my life and I've never spent the night in the hospital and the last time I needed ER services with probably 25 years ago and I am a 56 year-old white male. I was suffering from some type of upper abdominal pain for almost a week and the pain was excruciating and unbearable and finally I couldn't take it anymore. We all hear the nightmare scenarios about the ER room. I can only tell you what happened to me and I walked in and my check-in took 5 minutes. Then 10 minutes later my vitals and some questions were asked by a friendly competent nurse. Then 20 minutes later I was taken to a room and they started the examination and I got a ultrasound and some blood and urine work up. The doctor was responsive polite friendly and supportive and I had some questions he answered diligently. The nurse came in to give me my medications and was professional. We all know that the waiting room and the ER times are long and yes I was there for 4 hours but I felt that the care was competent professional And Timely. The only negative I would give would be that I had to give a urine sample in the bathroom and the bathroom was pretty dirty. Other than that I would say my experience was pleasant and professional. The nurse told me that this is the only Community Hospital on the East End of the county so that means that people with no benefits use the ER room as their go all end all and as you can imagine the hospital is overrun with problems due to this type of activity
Waited over 4 hours with my kid in ER and treated right in hallway. Go anywhere else but here.. After a month, I open a bill for thousands and they verified they NEVER processed the insurance that was given. A complaint has been filed with the Commonwealth. This place should not be allowed to get away with this level of service.
Very surprised to see bad reviews for this hospital. We have been here several times for surgeries and serious heart problems. Our experiences have all been very positive. From the surgical staff to the in-patient care to the staff who delivers food, cleans the bathrooms etc., everyone has been kind, helpful, friendly and professional. Can’t say enough good things about Sentara in Woodbridge. Also the food here is quite good. My husband was in over a week last month and is back again and he thinks the food is pretty good! They are a smaller hospital and may not have everything depending on what specialists you need, but when that happens they send you where you need to be. Not all hospitals have everything you might need, but this hospital has good care and they really seem to care about their patients and even the comfort of their visiting family. Very happy with it after many experiences.
This place provides zero customer service for extremely expensive costs. I took my daughter there one evening. I explained to them at the start that we had just moved to Virginia and hadn't had a chance to get insurance yet and they assured me that they had financial assistance and would help us with the bill. We ended up waiting for six hours before they finally saw her. They then did some tests, made my daughter afraid to ever go to the doctor again, and told us she just had a stomach virus and it would go away. A few days later I end up getting a bill in the mail and I was shocked at the price but I told them I was applying for financial assistance. I then got a second bill in the mail. I called them and they explained that the doctor billed separately from the hospital. One of the bills was more than $1000 and the other bill was almost $500 for about one hour of treatment (and six hours of waiting). I told them both I was waiting for an answer about financial assistance but by the time I got denied for financial assistance they had already sent it to collections. I then worked out a deal with the collections agency to pay the bill and thought I was done with. More than a year later I find a "Warrant of Debt". Apparently the deal I worked out was only for one of the bills but instead of them calling me or sending me another notice about the other bill they just summoned me to court. If you can avoid going to this facility I strongly recommend it.