Seton Medical Center Harker Heights

The wait time for registration is ridiculous. My father gets blood work done every 2 weeks and the staff in registration is soooooo slow. The need to work on registering the patients in a timely manner. This is definitely a big problem at this hospital. Patients should not have to wait long to register for services.

I delivered my baby here in January. I also came in 3 days prior to delivery due to a car accident and ended up being admitted for overnight monitoring.Their ER really treated me like a priority and I was satisfied with the treatment I received. I was treated kindly and with respect. I had a C-section and was in the hospital for a total of 3 days. I have no complaints with how I was treated then either. They served all meals promptly and the nurses were always really kind and encouraging.
Once I had the baby my husband and I brought her to the ER at like 2 weeks old because I was a new parent and freaked out about something that turned out to be benign. I believe it was a Saturday night and it was packed! It took about 2 hours to be seen, which I expected with how busy it was. During that visit things went great! Baby was fine and I felt that the doctors who were assigned to us really cared and was patient in explaining what was going on.
So I've had three 5 star experiences with Seton. Not sure where all the bad reviews are coming from. I'll be delivering my next baby there in June.

Unbelievable about the quality in health care now days extremely high and Get nothing in return as far as health care this place won't be long before they close down. when i was in their to be checked for my appointment have not yet receive a return call back Poor quality in scheduling poor quality in everything else.cannt wait for the bill my insurance company is waiting to. For a 2 hour wait and a 30 min doctor visit.makes Scott&white look good .BUT YET HEALTH CARE GOING UP.and No CARE........ And when you try to call Them you get a voicemail They may call you back but most likely never call you back. After seeing all the reviews now I know why they don't answer the phone. My opinion find another hospital. But don't think thay wont send your insurance company or you a bill for nothing.

My boyfriend's mother passed away here. I understand that these things happen, HOWEVER...We got a letter in the mail for her (she lived with us). This letter was asking her to do a survey on her recent experience here. Are you kidding me? She died here, is that good enough for your survey? So disrespectful and inconsiderate... It also was pretty bizarre that when she suddenly passed, the doctor came in with a huge smile and then gives us the news. What gives?

My mother was just admitted her yesterday and her nurse was the best ( Laura ) the one with blond hair 👍and not the black hair one👎👎👎👎👎. The next day the nurse was the Laura with the black hair👎🏾👎🏾👎🏾👎🏾👎🏾 She very rude and the Registered Nurse Nema was very rude and walking away as my mother was talking to her and she had her back to her answering her questions 😠😠😠. The monitor tech answered her called and hung up on her really fast. Been here for two day the tech never asked to bath her or assist her with a bath 😩😩😩. Stay clear away from theses staff