Shasta Regional Medical Center

We only waited for like 1 hr which compared to Mercys typical 5 hr wait is awesome! Dr. Noah was literally the nicest Dr ever! All the staff was so nice! I will never go to Mercy ER again.

Nothing but rude folks that judge you. Not all staff just some of the few.

My mom is in Shasta Regional right now. The nurses and doctors and staff are really nice but the cleanliness leaves a lot to be desired. In my mom’s room there was an overflowing trash can, and there was garbage that was on the floor. Also some urine by the bed that was never cleaned up. Several days ago she was in another room for 2 or 3 days and I noticed the same trash on the floor all that time. I wish I could give a better review but unfortunately I cannot.

Over the last year I’ve seen a lot here at srmc. Depending on where you are as a patient you are either kicked out way too soon just because someone else thinks your ready to leave. Or they just stop taking care of you out of the blue because you call them on their stupid mistakes. Prefer this hospital over the other but not by much. Anything more that I need to have done will be done elsewhere. Sorry srmc you once were an excellent hospital.

Had to call the ambulance 4 different times. Staff was rude, especially the secretary at visitor registration. A older Male 40ish gray hair. Refused to let us up or even offer to help find our grandpa. Then he ignored us and sat playing on his phone with headphones in. Not very becoming of someone in the hospitality or medical field.