Signature Healthcare Brockton Hospital
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My uncle came here for treatment after being diagnosed with pancreatic cancer. He was dead within a week--not from the cancer, but from kidney failure, due to him being prescribed the wrong chemotherapy drug. Of course, thanks to the PC police and the rise of euphemistic language, this flagrant case of medical malpractice was deemed a "negative patient care outcome". The nurses here are really nice, they'll make you comfortable and hold your hand while you die, but I'd rather have a staff who ignore me while I get better. Coming here for a serious illness is like signing your own death warrant. This place is a slaughterhouse.
Don't bother call unless it's an emergency. I called them and they kept telling me to hold. They'd just keep switching back and forth to the same person. I called like 5 times and they just kept telling me to hold. After waiting for 10+ mins, someone simply picked up the phone and hang up right away. Unbelievable. They basically wasted 20 min of my time while I was working.
But I'm not going to trash them for one bad experience. They're usually good for the most part.
My mother was brought by ambulance to ER at Brockton Hospital, our experience in the ER was top notch and she was sent to the critical care unit. The care she received there was okay. After a few days in critical she was moved to a regular floor, I called the next morning and she was in agony saying she could not breath, I immediately called the nurse and was told they have paged the doctor meanwhile my Mom is gasping for air and in agony and nothing is being done, needless to say I was not happy and told the nurse to page the doctor again and have the doctor call me after they had seen my mother. I then called the patient advocate Kim and explained what happened. The doctor called about 45 minutes later and said they had given her some pain med and she was doing better, 20 minutes later I get a call that my Mom had a heart attack and that she was back in critical care. The neglect she suffered caused the heart attack, went back to the patient advocate and she set up a meeting with the head of the hospital, long story short, not satisfied with the response and will be seeking the advice of an attorney. DO NOT GO TO THIS HOSPITAL IS MY BEST ADVISE!
Competent & compassion care in a very Difficult sitution. Social workers great.
Have never had a negative experience due to the hospital itself or staff