I have a stage four grade 3 metastatic neuroendocrine liver cancer with esophagus as primary. I'm having a hard time getting emergency chemo I should have had last week.
I have been waiting 7 days including the weekend just to get authorization for treatment. They used the wrong SS calling the government so the government denied my claims. I had to call non stop this past few days to make sure everyone has my info and I walked them through using the govt insurance. I even called my insurance myself and found it blazing easy to use.
The chemo scheduler is overworked and needs help.
One main nurse Carly serves five doctors, she needs help.
I like my doctor though. He will work with Stanford experts strategizing my care.
If my chemo finally starts and I don't die due to the delay I'll change the rating.
There IS a reason most people go to the Bay Area to get health care when it matters.

If I could leave ZERO stars I would. This "medical center" is a joke and I will be filing a complaint with the CA Medical Board on behalf of my father. Details will remain private, but I can say that the doctor refused to treat him for effusion of the knee (which he has had for two weeks...he was advised by his GP to wait two weeks to see if it went away on its own)...sent him home with an ice pack and said come back another time to have it drained. So no help, but I am sure my father will get a bill for absolutely nothing. These doctors, all of whom are connected to SRMC are not performing their jobs. This is not the first time they have ignored a problem.

This is called "substandard care" and I will advocate for better care for every person forced to go to these so-called medical professionals.

Avoid this place and their people. There's a reason people drive to Sacramento for care.

The staff in the emergency room are amazing. I have nothing but positive reviews for drs associated with the hospital.

Our nurse was amazing the support staff all amazing. The Doctor. . . a complete joke. Could go on for paragraphs about the disappointing care my 12 year old recieved. Go to Modesto if you'd like to live.

This is the worst hospital!
I was taken here by ambulance after a fall, while having back spasms and numbness in my legs.
After being left for hours shivering in wet clothes and socks, I was given a CT scan.
I was told nothing was broken and was "fine". The doctor - DR. GREGORY P BOWERMAN- was incredibly lacking in any kind of bedside manner, or listening skills. He essentially told me to just get up and go home, despite the fact I could not move my legs. I politely expressed that I didn't think he was listening and asked for another Doctor. He told me he was the only Doctor present, despite the fact that this was contradicted by the nurse. I asked for a nurse.
I worked with two nurses. The first I believe was named Debbie, who was semi-professional, until she moved two feet away, staying I was “fine” to whoever was listening, while rolling her eyes.
Dan was the second nurse. He was insistent I get up to leave.
I asked for a walker as I couldn't get myself to the car. I had to insist on some sort of medication for the pain.
I was given a 10 day Rxn and told I could not borrow a walker unless I had a stroke.
He quite aggressively put me into wheelchair. As he rolled me outside I explained I could not even feel wheelchair against my legs and something wasn't right.
He told me that I needed to "walk it off" and to "stretch" and that I would be "fine".
After going home I found that I was unable to move my arms without having spasms, so I went to a different ER.
A full MRI showed I had suffered spinal cord damage and needed immediate surgery.
If I had "got up" and "stretched" per the recommendation of Sonora Regional, I have no idea what kind of further damage I would have done.
Three weeks after surgery, I am still unable to feel one full leg, and have "foot drop" - due to extensive nerve damage I suffered during that fall.
I wonder how many other patients come through here, and suffer due to the lack of care provided by these « professionals ».
This hospital is disgustingly unprofessional and the competence here is questionable.
I would avoid this place at all costs, for one's own safety.