I have never had better service from a health care provider. I went into the emergency room and was seen right away. A huge shout out to Stephanie in ER for making me feel loved and taken care of. Lauren in ER for comforting me after finding out I would need emergency surgery. Jessica up stairs for watching over me throughout the night and making me comfortable and to Dr. Bradley for making time to see me on short notice. Once I was discharged, a wonderful nurse called me over the next few days to see how I was and answer questions I may have had. It warms my heart to know there are such great people out there doing a very hard job. Thank you Adventist Health!
I truly believe this hospital killed my dad!!! He had a nasty fall, and they monitored him for 3 hours and said he was good to go. He wanted to be admitted but they wouldn’t admit him (I didn’t know hospitals could do that ) sent him home. He had a heartattake that night and died. He was 44 years old. Guess what insurance he has medical.... yup . This hospital is suppose to be about saving lives and love and dignity and respect, I haven’t seen that at all!!!
I am new to the area having moved here two years ago. I needed emergency assistance and chose Sonora Adventist Hospital a further drive than Angels Camp because my neighbor had suggested to me if ever needed.
I got there around 4:30 in the morning. I went through the whole process of intake, set up in a room, and before my vitals were even finished the treating physician had came into the treating room all in less than 20 min.
The first nurse on shift, a long haired brunette was super nice! She placed my IV and hit my vein on the mark. No bruising or tenderness when removed because she did it right.
Wish I could remember her name but I was in too much pain to think about little details.
Then entered Dr. Joye. I was in for chronic pain of my low back. I was concerned something serious could be overlooked because I have a titanium lumbar and other issues. He listened to my symptoms and concerns and ensured I’d get the proper care.
Then I received blood work and a CT with Contrast whereas the tech for that dept took the time to cover me with a blanket with my permission after the scan when he saw me shaking cold. It’s the little things that make a difference :)
The tests were done and Dr. Joye went over the results with professional explanation. I felt very comfortable with him and his professional opinion and advice to my case.
I’m here writing this right now because Dr. Joye went above and beyond even phone calling me personally to check in on me since my visit a few days ago.
Folks, I feel very appreciative and thankful that my care didn’t stop when I left the ER. I only regret I missed Dr. Joye’s Phone call to thank him. A human being couldn’t ask for better compassion and care of an emergency Doctor.
I hope he is able to read this as I’d like to thank him for the care and follow up care.
The only thing I was uncomfortable with was a second nurse who took over the first nurses shift. She didn’t greet me hello, smile, or acknowledge me. Maybe she was still waking up for her shift, I don’t know. However, she did her job duties.
My 80 year old friend went in by ambulance only to be questioned by the doctor why an ambulance? She was weak and dizzy so couldn't drive and felt she would be to weak to walk out to the car if she had gotten a ride. 3 days in the hospital( so clearly she was ill) with no clean sheets, not even a clean blue pad that she had under her. One very lazy nurse who kept asking her if she wanted to do her own catheter even tho it was clear she was to weak to do it her self. The third day nobody came to walk her, and again was questioned by the third doctor she saw as to why an ambulance. However Dr Riena was wonderful!! He listened. He came twice a day to see her. He cared. Other nurses were nice but didn't come around much. My friend has no desire to return to your hospital. She's old and felt bullied by the younger doctors.
Adventist healthcare system is amazing! As we have all heard, “you can’t please everyone 100% of the time” and most people generally won’t post unless they are not happy with their service! So most of these reviews do not tell of the wonder care that the hospital provides. I’m sure that all nurses and doctors are not nasty to their patients unless the patient is nasty to them!