South Bay Hospital

South Bay Hospital is very clean and organized. The staff is caring from the beginning, during, and at the end of my stay. They all explained in detail the process and what to expect to reassure me so I would feel comfortable. I am very pleased with the whole process.

South Bay was a very well organized facility. Staff went about their various functions smoothly. I felt very well cared for (and cared about). My problem was addressed quickly and cleared it up quickly and efficiently. Thank you for living up to your CEOs published letter which is what enticed me to select South Bay when I was asked where I wanted to go.

POOR TREATMENT Went to the ER and they said I needed an appendectomy and I would go home the next day. The surgeon cut my intestines during the arthroscopic surgery and I became distended. 3 days later they say I need emergency surgery to repair my intestines. Then the nurses did not know how to work the NG tube, my records show it wasn't even in my stomach! There were 5 nurses in my room trying to work it. Yes, 5 nurses who did not know what they were doing. I then got an infection and then sepsis. Then I had tunneling under my incision due to the sepsis and they had to cut me open again. I was in the hospital for 15 days and it took 2 months for the tunneling of the incision to heal. Do not trust your life with this staff at this hospital.

While I went in for no major problem the radiology department made my experience as pleasant as possible. They were prompt and courteous and answered any questions I had. I was in and out in a decent amount of time so the experience was bearable and over quickly as possible.

Everything seemed better. Happy staff and timely response when button for help was pushed. Food was so-so but I know it's difficult to prepare meals for so many people with diverse restrictions. Rooms were clean and everyone on staff introduced themselves so we were all on a first name basis. Very nice gesture..