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feedback about Southeasthealth
The nursing staff is wonderful, they deserve five stars. But the accounts and billing department is completely incompetent. They don't send paper bills, and instead send your account straight to collections. This has been going on for over a year, and has happened with at least 4 bills. Each time it happens I've called them to check that my address is correct (since I don't receive any paper bills from them!), but they don't pick up and never return my messages. This is infuriating, and destroying my credit score. I'd love to pay my bills, if only I knew what they were!
Went to hospital i believe in Jan. With severe pain in my side. Dr made me and my niece wait 6 hrs to be seen. Last patient in the emergency room. Came in and my niece tried to tell him what was wrong and he told her to sit down and shut up. Told me he wasnt doing pain management. No testing no exam. Gave me a little tiny 5.00 shot sent me on my way. I came back in Feb. Almost died with septic shock and severe blood infection. Lost 82% of my kidney function. The staff did great the second time I came there. Saved my life. I hope the hospital investigates that dr that didnt help me in Jan.
I just recieved a bill from a collections agency for womens health services I had two years ago at the hospital while insured. I never recieved a notification from the hospital of the outstanding balance. They said they sent me one notification by mail four months after the service. Furthermore, I had to dispute my labor and delivery bill because they didnt have my insurance on file.
We recently brought my son to the ER after a basketball injury. The ER staff was prompt and very attentive. Everyone from the registration staff, to the medical staff treated us with courtesy and respect.
I applied for a job at the hospital. Was hired and told I had to have physical for job. Went to physical and asked if I would have to pay anything (since I usually use the VA). Was told NO. I have received 2 bills for the physical. I have tried to resolve this issue but no one seems to be willing to fix it.