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feedback about Southeasthealth
We recently brought my son to the ER after a basketball injury. The ER staff was prompt and very attentive. Everyone from the registration staff, to the medical staff treated us with courtesy and respect.
Thank you for such good care of my mother. A little confusion in the emergency room after all the tests and said they found no life threatening issues and so the nurse saying that they were releasing her, and we began to ask questions and she didnt have any answers. We told her the doctor hasn't even came back in to talk with us yet but she continued to take the IV needle out. She said she will tell the doctor. The emergency room doctor came back in and we talked to him and the he said he would order some more test after talking to him about stroke like symptoms and he would keep her overnight for observation. Upon going to her room 490, she was met by some of the most caring nurses and assistants and everyone. But the doctor, Dr. Bucannon. What an asset to that hospital! He took care of my mother as though it was his mother. He was the most considerate and thorough doctor. He made us feel so assured that my mom was given the highest possible care. Thank you Mr. Buchannon. And the ladies on that floor. They were wonderful. May I address this to whoever in authority over Southeast, we have met some of your best, please keep them, pay them to keep them. We here in southeast missouri are blessed to have such a facility. Some issues need addressing as in any other health facility. Remember, the first impression of any facility is made by your team and the patients they come in contact with the first time they meet them. You have some good help, pay them and so that you can keep them. As with any facility there will be those who are there for a check only. That needs to be addressed. We have such a fine facility for all. Address the problems and talk to your Doctors like Dr. Buchannon and seek to make that the standard. Again, after the ER, just wonderful. 4th floor, Neurology, Thank you, you were wonderful. Keep up that loving caring spirit you all have, and might I not forget those who took care of her meals, thank you. Southeast authorities, pay your help comparible at least and keep these precious pearls. Again, thank you!
I have had three overnight stays at Southeast Hospital in Cape. Each time, not only was I taken care of well, but my the staff always was considerate of family staying with me. During each visit I was listened to and my needs were always met. They made the transition home as easy as possible.
Thank you so much to the surgical staff my husband had surgery yesterday and our special needs daughter was with me not only was Dr. Foley and staff great with my husband but y'all was so awesome with our daughter you did not talk down to her you talk to her and that meant so much to us thank you for that
My family member was a patient here and we had a very poor experience with the wound care nurses (two older ladies, one all in white and the other a bit older with short gray hair and rather homely). They were both very unpleasant, treated my loved one as less than a person, would not listen when I tried to inform them of previous and current treatments. The gray headed nurse told me, "you need to be quiet and let us do our job" and the other stated, "I've been doing this almost as long as you've been alive". They were unnecessarily rough when removing dressings and positioning my mother, causing her much pain. Additionally, they discussed other patients in our presence as well as made derogatory comments about Dr. Keck. We did complain to our physician who stated they have many complaints regarding the wound care nurses at Southeast, but due to longevity, it is nearly impossible to fire them.