Southeasthealth

I have had three overnight stays at Southeast Hospital in Cape. Each time, not only was I taken care of well, but my the staff always was considerate of family staying with me. During each visit I was listened to and my needs were always met. They made the transition home as easy as possible.

My family member was a patient here and we had a very poor experience with the wound care nurses (two older ladies, one all in white and the other a bit older with short gray hair and rather homely). They were both very unpleasant, treated my loved one as less than a person, would not listen when I tried to inform them of previous and current treatments. The gray headed nurse told me, "you need to be quiet and let us do our job" and the other stated, "I've been doing this almost as long as you've been alive". They were unnecessarily rough when removing dressings and positioning my mother, causing her much pain. Additionally, they discussed other patients in our presence as well as made derogatory comments about Dr. Keck. We did complain to our physician who stated they have many complaints regarding the wound care nurses at Southeast, but due to longevity, it is nearly impossible to fire them.

I went to the hospital and was treated poorly. The Dr on call, said that he seen my lab report and stated I did in fact need to have surgery, which I came in to get done. But he refused to even treat me. Worst experience at a hospital. He didn't do anything for me. Just sent me home.

Thank you thank you for the excellent care given my granddaughter. If it wasn't for the expertise of Doctor Paul Robison and his immediate treatment for pneumothorax she wouldn't be here. Thank to the staff of nurses and radiology. Radiology you have priority to getting the exrays read and the doctor being alerted. All the nurses we're kind and gave excellent supportive care.
Thank you

My brother is currently on the third floor. Nursing care has been above average. Night shift not as good as day shift. Since admission the doctors have been very...He has not been seen by his neurologist In over 36 hours. My sister has been given an approximate time to expect him 3 separate times. He or his associate has never shown. My brother has a large blood clot on his brain which is inoperable. It is like they have thrown him to the wolves. We were told two days ago that he may have only hours to live. Imagine my surprise when my brother called me the next morning. I have been at Southeast myself multiple times. I have always chosen them for my healthcare. Never again !!! This will be forwarded to JCAHO and the hospital administrator. My state and federal congress person. Total incompetence.