Southern Ocean Medical Center
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feedback about Southern Ocean Medical Center
Absolutely horrible experience. Our 89 year old father was hospitalized with pneumonia. The staff on the 3rd floor showed some concern and compassion , but the 4th floor was awful. Could not get any answers from the nursing staff and they had this “we really don’t have time” for this attitude. They obviously didn’t want to talk to the family and give them updates. Perhaps it was due to our fathers old age and dementia so they really could care less. He’s lunch tray was sitting next to his bed for hours and not one person came in to assist him with his meal. We arrived at 2:30 so we were aware that no one assisted him. The tray was never touched. So basically if you can’t feed yourself they will get to it whenever they have time. Also, he was found lying in a urine soaked bed. I wonder for how long? Never again will he go back to this hospital. We’ll take him to Toms River.
I would like to praise the ER Pediatric Team for being exceptional in one of the scariest times of a parents’ life. My son was brought to the ER in need of stitches on his face. My husband & I were terrified but Dr. Moses & all the doctors & nurses were extremely caring. They helped us & did an awesome job calming my son. You can tell they really care about their patients.
I’d give this zero stars if I could. My grandpa is in the telemetry unit there and we have had more than a fair share of problems. The incompetence in the hospital is beyond belief. He was supposed to be transferred to another hospital and the nurses repeatedly lied to our family telling us there were no beds available at the other hospital. My mom calls the other hospital and finds out that they had a bed arranged for him and were just waiting on transport. He lost a full day of care in which he could’ve been seeing other doctors and starting on medication. They must have new staff because they don’t even have a medical director. This hospital is currently untrained and I can’t fathom the lack of care by these nurses and doctors. Please look for other hospitals if you can. We had to scream and yell our way to get transport called. I don’t want any other family to go through this.
Recently had carpal tunnel surgery at the Same Day Care facility and was elated to find I received superior care! Everything from the check in to the nursing care to the surgery and post care was professional and caring. I HIGHLY recommend Meridian Health and the Southern Ocean Medical Center. We are fortunate to have such a facility in the Manahawkin area!! Kudos to all!!
If I could I would give a Big Fat Zero to the customer service department...I recently moved here from out of state and I'm still searching for the right ENT Office. I already been to two different ENT Offices and just didn't like the service that I received. I even visited an Urgent Care but unfortunately,I received in proper services. I felt like the nurse just didn't want to be bothered with her job. If you don't like your job, don't take it out on your patients. I recently,called The Customer-Service Number for SOCH to see if someone could help me and I was told that it would take at least 24Hrs.for an email to go through with a list of ENT Doctors that take my Health Insurance. I called on Friday and it's already the start of the work week. I checked both my inbox and my spam folders and absolutely nothing. Shame on this person for not doing their job correctly and for me to have to do this once again from the start and on my own. Definitely wont be wasting my time calling again.