Southern Ocean Medical Center
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1140 RT 72 W, MANAHAWKIN, NJ 8050 USA

Address

1140 RT 72 W, MANAHAWKIN, NJ 8050 USA

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Phone

(609) 597-6011

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Consumer feedback about Southern Ocean Medical Center

Linda Armston
Linda Armston

5 out of 5 stars

posted 2 weeks ago

Recently had carpal tunnel surgery at the Same Day Care facility and was elated to find I received superior care! Everything from the check in to the nursing care to the surgery and post care was professional and caring. I HIGHLY recommend Meridian Health and the Southern Ocean Medical Center. We are fortunate to have such a facility in the Manahawkin area!! Kudos to all!!

Ldb B
Ldb B

5 out of 5 stars

posted 3 weeks ago

Great Hospital Wonderful Helpful Caring Doctors & Staff. Been there many times & Never had a Problem!!!

Susan Murphy
Susan Murphy

5 out of 5 stars

posted 1 month ago

I was in the ER on 9-1-18 from a fall and head injury. Unsure of the outcome I was reassured and cared for by Christine Welch (APN) and Mary Ellen Van Berkel (RN). Christine took such great care of me and comforted me the entire time. She set my mind at ease and treated me with such good care. Mary Ellen was fantastic too. She was very thorough with all that was going on regarding the tests and medical attention I would need. Thank you to both of them and their entire team. I am healing well thanks to all of them. I cannot thank them enough for the great care! Susan Murphy

Holly Wnj
Holly Wnj

1 out of 5 stars

posted 1 month ago

As requested, I did call, and received a return call the same day. She listened patiently as I provided further details, and seemed to genuinely care about the reputation of the hospital and the care provided. I can't say that I am eager to return, but I did, at least, feel heard and valued.

I will grant that this experience was from April 2016, but unwilling to give SOMC a voluntary second chance.

My husband was admitted to the ER with TIA/mild stroke symptoms. No tests were conclusive after 4-5 hours, so they admitted him for observation and further testing. Unfortunately, I was scheduled to work the next day, so since he was conscious and nothing seemed too dire, I went to work, not taking in to account that he was less familiar with advocacy/patient rights than I am. He was sent for an MRI. The machine was apparently old, or had some issue that made it even louder than usual, which gave him a headache. The neurologist wanted a second MRI, with contrast, but said it could be done as an outpatient. When the hospital physician came by, though, she insisted on doing it immediately, despite my husband's objection that he already had a headache from the first one. But because he didn't know to say "I refuse this test," she trampled his patient's rights, resulting in a migraine with vomiting. To add insult to injury, which could have been extremely dangerous had he had his keys, the technician did not have him empty his pockets, so he had to replace all cards in his wallet that had magnetic strips.

The one thing I will give them credit for is recommending and following through with a pulse oxygen study, as insurance will not pay for a sleep study as an inpatient. This enabled my husband to get an oxygen concentrator at home to provide some help while awaiting his sleep study. (As a side note, if you have high blood pressure that no amount of medication helps, PLEASE get a sleep study ASAP!)

Despite all of the testing, we were never told that he had had a mild stroke, only learning this later when we took the images to his neurologist.

I don't know how long you have had a "patient experience team," but I would think that one of their highest priorities should be to contact patients who leave AMA, and find out why. IF you are still interested in tracking down the problematic personnel at this late date, let me know, and I'll give you a call.

bubbles paws
bubbles paws

1 out of 5 stars

posted 4 months ago

Terrible! My sons head was bleeding all over the waiting room and upholstery and no one bothered to take him in the back for bandages at least. Never had anyone come clean it up either and the woman at the front desk have no idea what they’re doing. The snack machines DO NOT dispense any thing or refund your money and there was no phone number on the machine to complain to. Don’t bother going to the front desk either because it’s “not my responsibility” from what I was told. Do NOT go here. The quack behind an alley would be better.