Southern Regional Medical Center

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11 UPPER RIVERDALE ROAD, SW, RIVERDALE, GA 30274 USA

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11 UPPER RIVERDALE ROAD, SW, RIVERDALE, GA 30274 USA

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Consumer feedback about Southern Regional Medical Center

Keasha Sharpe
Keasha Sharpe

5 out of 5 stars

posted 1 week ago

I have to give the hospital a five out of five stars. I only had one occasion to be seen at this facility but I had exceptional service. I want to thank everyone from the person who in processed me in to, the nurses ( Regina, Angela and Debby) ,the anesthesiologist Kingsley, Gene, Howell and Dr Jalil. I hope I mentioned everyone because they were all professional, attentive and genuinely caring individuals. Not all medically trained people have such good qualities. Thank you for taking such good care of me.

BCF Group
BCF Group

5 out of 5 stars

posted 10 hours ago

The staff on in tower 3 on the 3rd floor are amazing, Elizabeth, Carrie,Ann, Peggy, Darius Bonner(Caseworker), Donne (Social Worker), Nurse Sharon the list goes on for that entire staff. The treatment and care I received during my week and a half was monumental and definitely deserves recognition for there pleasant and comforting experience in a ruff time for me. If I forgot any names forgive me. Kudos!!!😷😷😷😷😷 to the 3rd for tower 3 staff I can't thank you people enuff. The kitchen

Outstanding performance

Thank you all

Ben
Ben

1 out of 5 stars

posted 1 month ago

My wife and I went here. They told us the visit would cost no more than $150.

A month later we received a bill for $800. We specifically asked to make sure how much it would cost before being seen.

Also we waited there 5 hours while 24 people came in after us and were all seen before us. A few individuals which I will name at some point if the need arises to settle this issue, were very unprofessional and surprisingly rude and didn't appear to care. Which is very unusual given the positions that they hold which would require such individuals to #1 be educated, #2 be professional, #3 care and #4 be honest in their dealings when exchanging cash for a service.

If this matter is not settled in a reasonably expected manner within a reasonable amount of time. Then expect reasonable consequences to trickle up the ladder until the problem is resolved.

P.S. Thank you for responding to this matter. We were in the middle of talking with our Lawyer while drafting a document. We appreciate the timely reply. We've contacted a few people to resolve this matter. We will see how this is resolved moving forward.

Keisha Christie
Keisha Christie

5 out of 5 stars

posted 1 month ago

I was very nervous about visiting SEM. My experience was very good visiting from out of state! I was treated with courtesy and respect by everyone. Even after being given a room a warm blanket was promptly provided without me asking. Thank you to the staff!!!

Lindsey Fernandez
Lindsey Fernandez

5 out of 5 stars

posted 4 months ago

The women’s center here is amazing. The ladies I met in triage were very kind and accommodating to my needs. The staff that cared for me in the delivery room were amazing, and the anesthesiologists Roger was super comforting and kind. The nurses that cared for me in recovery were also nice, especially nurse Laura! She really stood out to me going above and beyond by making me feel most comfortable, not only physically but also offering up some of her busy day to help teach me how to breast feed in a more productive manner. Nurse Laura for the win!