Southern Regional Medical Center

This week I had a routine outpatient procedure at Southern Regional. From the moment I walked in at 7:30 in the morning, I was greeted by friendly, smiling staff. Registration was seamless and both ladies I met with were really nice. Upon going back to the procedure area, I was again greeted by kind, friendly nurses who went out of their way to make sure I was comfortable and informed of what to expect. The doctor was caring and professional, and everything went smoothly. Can’t say enough good things about my experience at Southern Regional.

VERY NEGATIVE ENVIRONMENT!!! Not one smile on ANY staff member. Attempts to interact with staff are always met with negativity and attitude. Fortunately there's a roof on the building because many of the staff have their nose so far up in the air, they'd drown. As you see ANY response from the hospital is always sorry for your negative experience, please contact us with your contact information. Problem is even after you provide such info, nothing happens. In fact, they should rename this place as "The NOTHING HAPPENS hospital with an ATTITUDE!" At least it would be more descriptive and accurate. Because you need to know-

RESPONSE TO YOUR RESPONSE:

Let's not play the silly word games. Let's see you put some ACTION TO YOUR WORDS.

LET ME SEE ANY STAFF MEMBER ASIDE FROM THE AUXILIARY LADIES OR THE VALET PARKING LADIES SIMPLY SMILE BEFORE I LEAVE THIS HOSPITAL. A SMILE HAS GREAT POWER. YOUR TURN...SMILE!-

Do not go to this hospital if you have a mental breakdown they treat mental patients like they are prisoners the staff and nurses show no compassion and were so mean and would not even give me a non prescription pain reliever for my severe pain.They look down on you like you are nothing and talk hateful and do nothing to comfort you when you are in distress.There was one male nurse and two young female nurses that treated me with respect and were very nice and they were the only ones who showed compassion.I also heard the mean and hateful nurses make fun of some of the patients.There was also a young real tall skinny security officer who was very mean, hateful and very disrespectful who i overheard using profanity and saying very nasty vulgar language about people he was VERY UNPROFESSIONAL and i did not appreciate it.The other security officers were nice and respectable especially the two gentlemen who wore glasses.

I was skeptical about going to this ER due to so many negative comments I’ve heard , but it was the closest hospital and I had an emergency. To my surprise the staff was extremely friendly and kind. They went beyond their duty, made sure I was comfortable and tried to make me laugh to try and make me less nervous . I was cold and they brought me a warm blanket without me asking. I asked the ER doctor an insurance question and he told me not to worry, his concern was my well being. I was taken for a scan and from the gentleman that wheeled me to the room to the tech....WOW. Just wonderful people. The culture has changed so much I will be using this ER instead of Piedmont Henry.

We have to praise the work this hospital is doing in the community. I took my mom there because she can’t be diagnosed properly at the other surrounding hospitals we visited lastly , so someone told me about Southern Regional, I can to the ER the staff was so welcoming, thought we spent five hours waiting I would not regret it at all. We finally got in the back late in night and I understood what the staff is going through. At least I have seen the staff run 3 times to save someone else life not only that the ambulance kept on bringing sicker people, I mean people with high acuity. I was happy with all the advices I got from the staff and my mom was diagnosed and had to stay at the hospital for 2 days. GREAT JOB SOUTHERN REGIONAL!!!!!