Spectrum Health - Butterworth Campus

Address

100 MICHIGAN ST NE, GRAND RAPIDS, MI 49503 USA

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Phone

(616) 391-1774
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100 MICHIGAN ST NE, GRAND RAPIDS, MI 49503 USA

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Consumer feedback about Spectrum Health - Butterworth Campus

Joe R
Joe R

5 out of 5 stars

posted 1 month ago

Best hospital in Michigan. Period. End of story. They have helped so many of my family members and friends. EVERY nurse here deserves a Daisy Award. Very friendly and caring staff. Never had a unprofessional nurse or bad staff experience. Clean, very appealing and sterile, and very up to date facility. I don't like hospitals but if I have to stay at one, Spectrum Health is the best of the best. Keep up the great work.

PS: Delivery of a baby is awesome here and God forbid you ever go, children emergency is very caring towards children.

Sandy Blackwell
Sandy Blackwell

1 out of 5 stars

posted 2 weeks ago

Diagnosed my son with osteomyelitis last August. Sent him home on oral antibiotics. Never treated it correctly. He went septic nearly died in February. Thank God we went to St Mary's where the doctors actually treated him. He is still recovering after a surgery. But in good hands. Completely disappointed.

Megan Brown
Megan Brown

3 out of 5 stars

posted 3 weeks ago

Trying to pay a bill here is very hard and over complicated. They won’t let you set up a payment plan over the phone anymore. The girl at billing office seemed to have very little idea as to how I was supposed to change my payment plan. I’ve had decent doctors here and my care has always been nice but everything else has been a hassle. Go to Metro or Mercy Health if you can.

Kacey Ramones
Kacey Ramones

4 out of 5 stars

posted 3 months ago

I had surgery here in September and was extremely impressed with the facilities. Everyone was the receptionist to the Nurses and surgical techs were very kind, compassionate and patient centered. They listened to me about my concerns and were accommodating with my questions. I will be scheduling any future surgeries I need here.

Mirel Kombic
Mirel Kombic

1 out of 5 stars

posted 1 month ago

Absolute garbage care. Took a blood test and urine sample and never got the results after waiting 5 hours. Was told I was ok to go home with basically no response to why I was there, doctor went home mid shift which is fine but new doctor had no idea of why I was there and started the process over mentioning a migraine when one was never mentioned. Never going back again in my life.