Spectrum Health - Butterworth Campus

Address

100 MICHIGAN ST NE, GRAND RAPIDS, MI 49503 USA

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Phone

(616) 391-1774
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Emergency service available

100 MICHIGAN ST NE, GRAND RAPIDS, MI 49503 USA

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Consumer feedback about Spectrum Health - Butterworth Campus

Angela Duma
Angela Duma

5 out of 5 stars

posted 1 week ago

Best hospital Ive ever been to. I have never felt so safe in my life. They didn't discharge me wo finding out what was wrong with me (like other hospitals *ahem* Mercy?) All doctors, nurses, specialists were extremely professional and knowledgeable. I am so relieved to be in good hands. Thank you

Ariel
Ariel

1 out of 5 stars

posted 3 days ago

While my OB was great, the after care for birth at this hospital was awful. At least one physician there knew our baby had jaundice but didn’t tell us. As a result, my healthy baby lost an entire pound in less than 5 days (3.5 of those we were in the hospital), and they didn’t even tell us he had jaundice or do anything for it!!! I found out at the first Dr. appointment at 4.5 days, and the doc was shocked. Many of the nurses I had were flat out terrible (though I had one good one there). Very little help with being able to nurse, pump, deal with pain or anything post C-Sect. My baby was SCREAMING from jaundice the entire time and they did NOTHING. Didn’t tell me that was the classic jaundice scream or treat at all. They told me my poor baby had to be poked for various blood work for the State when in reality I had a choice, it was totally optional, but they took advantage that I was too exhausted to get that, and did not provide informed consent. I do not recommend birthing at this hospital if you have any risk factors for C sect or other issues. I had an in with a fantastic practice & hospital in Chicago. How I wish I could go back and change my choices to ensure birth there, and my baby wouldn’t have had to needlessly suffer. It took a month to get him back to birthweight, and I lost my ability to nurse with all the stress and needs related to getting him healthy again.
Oh... and that physician who didn’t tell us about the jaundice... he didn’t bother to bill us through our insurance either. What a jerk!

Todd G
Todd G

1 out of 5 stars

posted 1 month ago

Had a billing problem. Had a payment plan set up. Then the hospital decided to turn bill in collections. Call they could not fine any record of payment plan set up. .... "Sorry was the best they could do.. " So now you have bad mark on your credit because someone in the bill department did not follow though with there own job..... chatted with one supervisor and she said there was no one else higher. (which I fine hard to believe)

Jon Bird
Jon Bird

5 out of 5 stars

posted 3 months ago

My girlfriend went here for surgery. Free valet parking if you have a surgery scheduled and easy check in process. Every nurse or doctor we interacted was very helpful with any questions or concerns we had and were all very warm and welcoming.

Hope Reichard
Hope Reichard

5 out of 5 stars

posted 1 week ago

They took good care of my Dad when he was in for a heart valve replacement.

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