Spectrum Health Gerber Memorial

I've been here several times and have not had a bad experience. I don't understand why this hospital has such a bad rep. I would much rather come to Fremont than sit in the GR waiting room for 3 hours. I recommend this hospital/ER to all friends and family that are close by.

A 77 year old relative went to ER about 20 times in the past 2 months, saying he was too ill to care for himself, but was turned away without help each time. The social worker of this hospital determined that this man was either exaggerating or faking symptoms and advised he get mental health care. The patient went to a mental health provider. When the counselor called his name for the appointment, the man was found unconscious in the waiting room. A medical exam showed a blood oxygen of 70%. He was taken back to this hospital ER for visit number 21. He was found to have pnemonia and the infections he had been seeking treatment for had gone to his bloodstream. He is now also diagnosed with sepsis and his family is being told he has a limited chance of recovery. WHAT IS WRONG WITH OUR HEALTH CARE SYSTEM? Why was he turned away TWENTY TIMES? Is it because he is poor and on medicare and or medicaid? Who oversees such medical negligence? Is there no place a sick elderly person (also a veteran) can get help? What care can any of us expect any more? How could the conduct of this hospital and its social worker be considered acceptable?

I have nothing good to say about this or any Spectrum facility and GMH is no exception to that. This is just more bargan basement, low grade healthcare...the thrift store of healthcare, if you will. They like so many of their peers are the "Thank you for the money, now, get out!" kind. I would most definitely, not, recommend this or any other Spectrum facility to anyone whether I know/care about them or not because ultimately the "customers" (patients) are little more than slabs of meat to these people to make the only thing they, really, care about..money.

Terrible. Go to Grand Rapids if possible.

I love Gerber!! I live in Lowell but drive to Fremont for my OB appointments and for delivery. Also have used their ER and was in and out under an hour and come in contact with nothing but caring staff. Have also used their emergency after hours number and again blown away by their quality of care even over the phone.