Ssm Depaul Health Center

They have the worse ER. Don't feed their patients.(cold breakfast, NO LUNCH, asked the nurse three times about my brothers dinner) , nurses spend lots of time socializing at there station. We were their 17 hours. No one knew when he would get a room. Another lady was complaining about there loved one as well.

Been in the ER for over 16 hours. Staff at the front has told me I’m SIXTH in line to be seen. If you want to get treated, especially if you want to get treated in a REASONABLE amount of time, go to Mercy or one of the Lake St Louis hospitals.

Wow just got back from the ER, what an experience. My brother arrived by ambulance because being a danger to himself and others and not taking his prescribed medicine. Debris all over the floor and my brother waited over 6 hours, IN THE HALL on a stretcher bed waiting to be evaluated. We finally left after the 7th hour, after the nurse assured us he would be eventually be seen and possibly be omitted. Called back early the next day and they stated they could not even tell me if he was there as a patient and stated they do not know where he is! Horrible service. They need to be shut down and restructured to be for the people that use their services

I was here today to get a cheaper prescription for my pink eye. I came this morning and the doctor prescribed me very expensive ointment I can’t afford because I don’t have insurance and the wait in the emergency department is very long and I was already having a bad day but Melissa , a paramedic here at DePaul turned my day upside down I told her thank you but I really want her and everybody to know that she really cares about the patients that comes in and out of this hospital. Have a great day Melissa

They provide compassionate care! That is laughable! They don't know the meaning of that word. I arrived by an inadequate ambulatory service to this God forsaken place! I had a bad fall at the airport. I couldn't move my left arm and couldn't stand. I was there 2 hrs before I had xrays done. Except for lying on the table there, I spent the rest of my 7 hrs there with no help, and I had to ask to go to the restroom. I asked for food because I am a diabetic and they said no without compassion. I asked for something for my pain, and again it was no!. I finally was able to walk with the help of my carry-on. I called a cab and they came in and got me and took me to a hotel where I was finally able to lie down on a bed! I spent seven terrible hours in the waiting room in a chair. I wouldn't go there again if I was dying!!