Ssm Health Saint Louis University Hospital

The staff that worked with my son were over worked and in an impossible situation. I can tell you he was brought into the ER almost unconscious, he was made to get off the gurney and sit in the waiting room. In any other hospital he would have been seen and triaged immediately. His memory after a grand Mal seizure is always bad, but no one provided any assistance. Luckily we were there quickly. He NEVER saw a doctor or went past the waiting room. We left at 10 pm without results from his blood test. He had been in the ER since 7. He fell down a flight of stairs during his seizure, there was no attempt to assess a head injury even though he had two large bumps. The conditions for everyone insurance or not we're deplorable. I hope some realizes there liability and lack of care.

I just don’t give zero stars because the nurses have been extremely nice. But the doctors, saying they are incompetent is a compliment!! I’ve been vomiting all day, right leg in unbearable pain, I can’t walk or move without feeling horrible pain in my right quadrant. The ER Doctor kept telling me tht I have a few things and later on saying I did not. I ended up being admitted and the new doctor had no idea why. In fact, he even said That was unware of my leg pain. He said nothing more than an OK. And left !! I have to ask for pain medicine to ease the pain but no one can’t tell me a diagnosis. I still in pain !!! Worst service !!

Yes I know the hours of waiting in the emergency room or long I know that the hospital was older but that takes nothing away from the love and the caring staff there. Most of the reviews that are negative are based on how long they waited in the ER but the staff and how compassionate they are whenever they finally get to you is everything.

They really got down too the problem and put me on a IV and made me really feel good and comfortable while I was there and very nice Nurses and Doctors!

This Hospital is horrible. We were in the ER and the waiting room and hallways were filled with people. The waiting time was around 5+ hours. People around me said they have been there for 7 hours. No drinks no refreshments. Not enough hand sanitizer dispensers. I live in Saint Charles and when me or my family go to the emergency room we never waited more than 2 hours at the max ! Pray to god you or your family don’t have to come here.