St Alexius Medical Center
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feedback about St Alexius Medical Center
Came to the ER because of abdominal pain. Ive been waiting over 4 hours. Next time I will just dial 911 will make it into the ER faster. Would give 0 stars if possible. Make the trip to another hospital in the suburbs.
Online payment system is joke, customer service is rude. Received multiple bills for one service ...after clearing up all the bills ..months later got another bill... tried to follow instructions on bill to pay online and over the phone.. both showed no balance 0$ owed.. emailed customer service and call them to clarify if there were any dues... they said 0$ balance... 2 months later they harass us and want to send for collections for non payment... the entire system is broken
I wouldn't go there again. Nurses don't respond to calls. Lady next to me was choking I had to get up and grab someone. I hear a lot chatter I ER and took forever if never to get meds. I left against medical advice. Because I was more afraid of being ther than my condition. Go somewhere else! WishI read the reviews sooner
I gave them 1 star if they had negative star ratings they would get more. I went to the ER at this hospital in an ambulance; it was not my choice. The night staff was Very rude. The place was a dump and not very clean. I was put on a monitor which no one checked ( too busy with their cell phones). I was there for 10 hours. The day staff was much better and finally took care of me. St. Alexius used to be a good hospital then Amita came along. For them it's all about the money.
Had our first child here in 2013 and returned just because of the amazing people who treated us with such respect and love the we just had to come back. Had our second baby in January 2018 and.... Well... I get why they have 2 stars. The nurses assigned to us had 0 empathy and were very curt with my wife. We couldn't wait to get out of there. A C-section and a low blood sugar baby separated from her but instead of empathy she got an hourly serving of attitude. My one recommendation to any one having a baby, find a better place to have the best week of your life. Respect your partner by not taking her to this hell hole.