St Alexius Medical Center



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(847) 843-2000
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Consumer feedback about St Alexius Medical Center

Aimee Swanson
Aimee Swanson

1 out of 5 stars

posted 1 week ago

Horrible Mental Health unit. Daughter completely misdiagnosed by Amy. As my daughters own outside therapist as well as 2 OTHER assessments as well as High School Counsler all had stated either rehab for drug abuse or out patient services. She decides to lock us in for 11 hours and have her admitted to inpatient which would be fine if addressing drug issue but Amy decided that wasn’t important right now. Literally said the words ‘we don’t have to address the drug problem right now!’ My 12 year old daughter even knew, address the drug issue first! Complete idiot that doesn’t care!

Lois Krogh
Lois Krogh

5 out of 5 stars

posted 3 weeks ago

My husband went to the ER with signs of a bad infection. From the moment we entered the building until we left, we were treated with respect and care. We were quickly seen. His symptoms were taken seriously. Blood work, IV's and other parts of his care were seamlessly woven together. The doctor was knowledgable, professional, personable. He was experience with infectious diseases from other countries. Every detail was attended to. Can any trip to an ER be pleasant? This one may have been.

Brian Anderson
Brian Anderson

1 out of 5 stars

posted 1 week ago

Is there someone I can talk to about healthy options to drink?
I was at the hospital just now and my options to drink were
Flavored water
Sugar water
Apple juice with vitamin C which is an acid
Soda pop
You have people at the hospital with sensitive stomachs and ulcers but all they can have is water because your nutrition expert is not doing their job
In addition to that, when I asked at the cafeteria, two people acted like they couldn't speak English and two of the four young people having a conversation at the reception desk acted acted like they couldn't speak English until I asked
The four young people couldn't help me find someone to ask why they don't have anything except water and sugar water to drink other than coffee or tea or sofa pop and just laughed at me
I'll bring my own juice in from now on
This also explains why the dietician never returned my phone calls

Leona Martin
Leona Martin

1 out of 5 stars

posted 2 weeks ago

Horrible. Went in screaming in pain from 2 blocked kidney stones and damage to my right leg. I was told to shut up by a pregnant doctor stating I was upsetting her ER. She didnt tell a child to shut up. Locked me in a clear room. No phone. No nurse's button to press for help. Told me ER is only for someone bleeding n needs stitches n broken bones! Dont go if you are in pain!!!

Kyle Ostrand
Kyle Ostrand

3 out of 5 stars

posted 1 month ago

This hospital was great every doctor and nurse was outstanding from the ER to having emergency surgery. The only problem was the volunteers at the day surgery desk. They wouldnt let me back to see my father before emergency surgery but, they allowed several other people visit there loved ones. It was pretty upsetting and unacceptable.