Staff was nice, but the wait was ridiculous. I sat in the waiting room for a total of 8 hours! And 6 1/2 of those hours I was left alone with chest pain waiting to talk to a doctor about blood test results. By the end of the wait I spent less than 5 minutes with a doctor. A quick exam was done consisting of listening to my breathing in 3 spots and then telling me my diagnosis and sending me on my way with prescriptions that I can't fill till the morning because they took so long and still in a considerable amount of pain. They told me I would have this pain and shortness of breath which restricts my daily activities, sleeping schedule and work responsibilities for TWO WEEKS while it resolves itself.. I was sent to the ER by my primary care doctor who called ahead to let them know I was coming, with chest pains and shortness of breath. The only time I left the actual ER was to have blood drawn in a triage room (which took 3 different sticks and left me with deep bruises). A ekg was done behind a curtain and I even saw other people having their blood drawn behind the same curtain. I even saw nurses bringing people cups for a urine sample out to them in the waiting room and having them use the public restroom to fill these samples then having the patients leave them on the front desk till a nurse could come back and grab it! It was also so cold in this waiting room that patients and family members alike were asking for blankets to try and keep warm with. Several elderly patients sitting around me were visibly shivering under the blanket(s) wrapped around them! The entire experience was very unsettling. I will not be returning, especially not if I need an emergency room!