St Anthony's Medical Center
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10010 KENNERLY ROAD, SAINT LOUIS, MO 63128 USA

Address

10010 KENNERLY ROAD, SAINT LOUIS, MO 63128 USA

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Phone

(314) 525-1000

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Consumer feedback about St Anthony's Medical Center

Mercy Hospital South
Reviewed from Google

2.7 out of 5 stars

San Mueller
San Mueller

1 out of 5 stars

posted 2 weeks ago

I have been to this hospital on emergency basis in June of this year before it switched to Mercy and received great treatment. I went back this week on Tuesday evening when I had some symptoms that could have been related to a stroke. When I got there the emergency room was busy, they took me to draw blood, did an EKG, a CT scan, checked my blood pressure and sent me to the waiting room. I sat there for 4 1/2 hours and no one came to tell me a thing. After 4 1/2 hours, I was pretty sure I hadn’t had a stroke or heart attack since I was still sitting in the waiting room. I asked a nurse if I could go home since I was feeling fine, had been sitting there for hours and nothing was happening. She said sure and then took me back to try to draw blood again. Two nurses attempted but were unable to get any blood out of me. I’m not sure why but they couldn’t and said oh well maybe they won’t need it after all. I asked again if I could go home and call my doctor the next day or what was going to happen. I was told I could go home if I wanted to, that I was waiting to see a doctor to go over the results. After another hour or so now it’s over five hours and I asked again if I could just go home and call my doctor the next day. The nurse said sure I could go home just tell the guy at the front desk. I asked about paying for my visit and she said she didn’t know about that. They did take a copy of my Medicare card and my drivers license. I waited a little longer and then went to the gentleman who is sitting at the front desk. I told him the nurse said I could go home and to let him know. He said OK. I then asked if he wanted to know my name and he said sure and looked down at his screen. I assume he checked something but I have no idea and I walked out the door. The next day I called Medicare insurance 24!hour nurse and talked to her about it. She asked me if I had discharge papers and I said no that nobody ever gave me any. She told me to call my doctor that I didn’t do anything wrong and that it was important that I went to ER to check things out but the hospital should have communicated with me. When I called my doctor her assistant told me my paperwork wasn’t complete because I had left against medical advice. I told her I had not left against medical advice. No one at the hospital ever suggested that I stay, no one at any time told me not to leave, or recommended that it would be better if I stayed and at no time did anyone say I was leaving against medical advice, or give me any paperwork, instructions or information of any kind I was only told I could leave if I wanted to tell the guy at the desk if I left. It was the craziest thing I had ever experienced. I looked on here that day and found somebody else take me to complain and there was a phone number where the hospital had responded and asked the person to call. I called that number and left a detailed message yesterday but as of 6:30 PM this evening. No one has called me back. I don’t even know if they know who I am or that I was there but I suspect I will get a bill. I would think twice before I would ever go back to this hospital again. It’s sad because my first experience was quite satisfactory.

Ed Puccislayer
Ed Puccislayer

2 out of 5 stars

posted 1 month ago

After breaking my leg they are forcing me out of the hospital just as I started to gain my strength back, the wait time when I first arrived was hours before I received any medicine for my leg. they treated me as if I wasnt feeling any pain, as if the pain was just me overreacting. I thought the hospital I was born at would be the best choice to go for my injures but I see why everyone avoids it, they will treat you like an idiot. they are forcing me to use a walker to leave when I asked for a wheelchair. I never felt more disrespected by medical professionals in my life, some of the nurses were helpful but some of the nurses were nice, they made the stay not total hell.

Robin Jablonski
Robin Jablonski

2 out of 5 stars

posted 3 days ago

I have went to this hospital 3 different times over the past year. One time for myself and the other two times was for a loved one. Well, all three times nothing was done, they couldn't tell me anything associated with our symptoms. Little to no tests was run and all I recieved was follow up with a doctor because we couldn't find anything. With my symptoms I was sure they would perform some blood tests and even maybe a throat swab. Nope nothing was done other than 1 xray and making me sit in the lobby the whole 3 hours just to let me know nothing was on the x-ray. I had to sit in the lobby and then they called me back to let me know what the doctor thinks. When I got back in the triage room, I was basically rushed out of there and barely got a few questions in before they was darting out of there. At this point I was over it and wanted to leave because I was not receiving any bedside manners here. Everyone was extremely nice but may be they was understaffed that night or something. Regardless I will go elsewhere for medical attention.

rose mirth
rose mirth

1 out of 5 stars

posted 19 hours ago

We were at emergency room on Oct. 9, 2018. The staff was attentive, but the room was very dirty. I am glad there wasn't any surgical or open wounds in that room because I would had definately been afraid of germs. And yes I took pictures of the dirtiest window I have ever seen in a hospital. (on the inside). We are from a smaller town down south & weren't real sure about using local hospitals. I have decided that the employess down here take much better pride in their work than the large county hospital staff. Sorry, i will pay my overpriced bill as fast as i can, but will Not return unless it is a situation where we are unable to choose. I wouldn't have given one star except my review would not post with out it.

Kimberly Stickler
Kimberly Stickler

5 out of 5 stars

posted 6 months ago

Had my daughter at St. Anthony's last weekend. All the nurses who took part of my care in L&D and Postpartum care were wonderful. Very caring and compassionate. I loved that Kim in L&D had over 20 years of experience and one of my favorite nurses was Nicole in postpartum care. She was very sweet and attentive to my needs and the care I wanted for my baby. Martha the lactation consultant was awesome too and very knowledgeable. Thank you ladies!

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