St Anthony's Medical Center

Address

10010 KENNERLY ROAD, SAINT LOUIS, MO 63128 USA

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Phone

(314) 525-1000
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Emergency service available

10010 KENNERLY ROAD, SAINT LOUIS, MO 63128 USA

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Consumer feedback about St Anthony's Medical Center

Mercy Hospital South
Reviewed from Google

2.5 out of 5 stars

Kathleen Bellew
Kathleen Bellew

1 out of 5 stars

posted 1 week ago

Honestly does not deserve even 1 star. My husband was brought by ambulance and we have been in the waiting room for over 6 hours. He was taken for scans and brought back to the waiting room. They haven't covered his wound. I will not be returning here and I suggest if anyone needs proper care do not come here.

Beth Mcquay
Beth Mcquay

1 out of 5 stars

posted 5 days ago

This hospital has turned into a complete joke now that Mercy took over.. and that is putting it nicely... The treatment of my grandfather was absolutely horrible.. I can say that probably about 4 people (techs..nurses.. and doctors combined ) that treated him with care and compassion . the rest.. well honestly they HAVE NO PLACE being in the medical field..PERIOD!!! I would never send or refer another family member or friend to this hospital after the treatment and experience my grandfather endured along with what the family went through with this place!!

Ellis Craig
Ellis Craig

1 out of 5 stars

posted 3 days ago

I was picked up at my Dr's office by ambulance. The staff thought I was having a heart attack. My blood pressure was dangerously high....
I arrived to the E.R. at 101pm today
At 603pm I'm still in the waiting room after x ray and EKG and no word; an update would be nice that your not dying...
No wonder Mercy has poor ratings and continues to receive them..
And the cookie cutter responses posted to poor ratings from the past just shows Mercy has no commitment to improve.. I expect the same copy paste responce....

Brittany Eubanks
Brittany Eubanks

1 out of 5 stars

posted 1 week ago

This hospital has gone to hell since it switched to Mercy. Why would mix all ur patients with other people that are not sick with sick patients people have been sitting here for 5 plus hour or more before put into there own room this crazy

Tina M.
Tina M.

1 out of 5 stars

posted 1 week ago

I am extremely disappointed with the so called emergency care I was seeking on Monday, July 8, 2019. I entered the emergency department at approximately 9:15 p.m. with excruciating pain in my lower back that radiated down my left leg and into my foot. I did not fall or injure myself as this pain came on suddenly. It was so unbearable I could hardly walk, sit or stand. I was told the wait time to see a doctor was 4 hours! Even though I thought that was totally ridiculous since Mercy had spent millions of dollars to expand their triage, which allowed more room for emergency treatment and increased the number of staff to be able to treat patients, I decided to wait it out. I figured if I left and went somewhere else It may have taken longer, and in as much pain as I was in, time was a precious commodity. Needless to say, I didn't wait 4 hours to be seen... it took 7.5 hours before my name was called! I was placed in an examination room at 4:30 a.m.. A nurse came in to take my vitals and get general information. I couldn't bear the pain any longer and asked if I could please get a shot or medication. I was hurting so badly my blood pressure was extremely elevated and I felt very weak and nauseated. At 4:45 a.m. Dr. Kommel D.O. finally arrived to see me
He asked me a few questions and said what I was describing sounded like acute sciatica. Not once did he look at the area in question, manipulate my leg to check my range of motion, or check for any sort of swelling or discoloration! What kind of examination did I get? NONE! I asked if he was going to do an x-ray or an MRI to make sure I didn't have a slipped or herniated disc, since by this time the pain was radiating up the left side of my spine into the middle of my back. He told me no, he was going to give me a prescription for pain and a muscle relaxer. He also suggested I see a Neurologist for treatment in a few days. I was very put off by how little medical attention I received waiting 7.5 hours for 2 prescriptions and being told to get the x-ray or MRI when I go and see a Neurologist. Considering the cost of just being treated at a so called "Top Notch" facility that could have performed either of those procedures, I certainly am not paying another outrageous fee to another facility for what I should have received at Mercy on the day I went there! I feel this is terrible patient service as well as unethical treatment you wouldn't and shouldn't expect in an emergency medical department.