St Anthony's Medical Center
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My Primary Dr. Best I've found I a long time. Excellent Dr. In all areas. Very good bedside manners and really pays attention to your problems and finds best outcome for you. Absolutely love him.
I have been to this hospital on emergency basis in June of this year before it switched to Mercy and received great treatment. I went back this week on Tuesday evening when I had some symptoms that could have been related to a stroke. When I got there the emergency room was busy, they took me to draw blood, did an EKG, a CT scan, checked my blood pressure and sent me to the waiting room. I sat there for 4 1/2 hours and no one came to tell me a thing. After 4 1/2 hours, I was pretty sure I hadn’t had a stroke or heart attack since I was still sitting in the waiting room. I asked a nurse if I could go home since I was feeling fine, had been sitting there for hours and nothing was happening. She said sure and then took me back to try to draw blood again. Two nurses attempted but were unable to get any blood out of me. I’m not sure why but they couldn’t and said oh well maybe they won’t need it after all. I asked again if I could go home and call my doctor the next day or what was going to happen. I was told I could go home if I wanted to, that I was waiting to see a doctor to go over the results. After another hour or so now it’s over five hours and I asked again if I could just go home and call my doctor the next day. The nurse said sure I could go home just tell the guy at the front desk. I asked about paying for my visit and she said she didn’t know about that. They did take a copy of my Medicare card and my drivers license. I waited a little longer and then went to the gentleman who is sitting at the front desk. I told him the nurse said I could go home and to let him know. He said OK. I then asked if he wanted to know my name and he said sure and looked down at his screen. I assume he checked something but I have no idea and I walked out the door. The next day I called Medicare insurance 24!hour nurse and talked to her about it. She asked me if I had discharge papers and I said no that nobody ever gave me any. She told me to call my doctor that I didn’t do anything wrong and that it was important that I went to ER to check things out but the hospital should have communicated with me. When I called my doctor her assistant told me my paperwork wasn’t complete because I had left against medical advice. I told her I had not left against medical advice. No one at the hospital ever suggested that I stay, no one at any time told me not to leave, or recommended that it would be better if I stayed and at no time did anyone say I was leaving against medical advice, or give me any paperwork, instructions or information of any kind I was only told I could leave if I wanted to tell the guy at the desk if I left. It was the craziest thing I had ever experienced. I looked on here that day and found somebody else take me to complain and there was a phone number where the hospital had responded and asked the person to call. I called that number and left a detailed message yesterday but as of 6:30 PM this evening. No one has called me back. I don’t even know if they know who I am or that I was there but I suspect I will get a bill. I would think twice before I would ever go back to this hospital again. It’s sad because my first experience was quite satisfactory.
The emergency room is aweful. I brought my sister n law in there last week for a drug overdose. The emergency room doctor questioned her and I told them to help her and keep her for a couple of days and I had a place for her to go after they let her detox. My sister n law agreed she needed help and she was suicidal. The doctor came in and said they could not do anything for her. They sent her home. 3 days later she over dosed and went brain dead. Today 11-23-18 we pulled the plug. Thanks for your poor service. She was someone begging for help and you all turned her down. STAY WOKE
Still the same even after the change to mercy south. All the blood draws only had 2 nurses that could do it with out killing you. Then the 80% of the nurses RUDE. Oh and privacy none here people leave your room leaving door wide open. DON'T COME HERE. Been here 2 days still cant tell me what is wrong with me.
In looking for a family member that had been moved from 3rd fl ICU, I was told by ICU RN Rhonda that it wasn't her problem that no one was working at front & I had no other way to find my relative! Rhonda apparently doesn't know the Mercy mission statement or doesn't care. Have never been treated in such a way at ANY hospital!