St Catherine Hospital Inc
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feedback about St Catherine Hospital Inc
If you are looking for behavioral health care services, do not go here. They will tell you nothing and do nothing. I'm sorry but I can see no benefit in going here.
In the Behavioral Health Unit, they treat patients and visitors like prisoners. Word of warning: if you are going to visit a loved one who is a patient here, you can't even hold their hand or comfort them. You might be "passing drugs or weapons." They don't tell you these rules as a visitor, though. Instead, they tell the patients, whom they fill with drugs upon drugs. I guess that's a reliable source of information as any....
Don't take your purse, your phone. Don't wear a hoodie or hat. When you are allowed to hug your loved one goodbye, don't make it last for longer than two seconds. Otherwise security will clap in your face and tell you "vamanos! vamanos!"
If you are looking for actual compassion, please do not take your loved one to this facility unless you are used to the rules and regulations of a prison.
However, Erin (sp?) in the ER was very kind, honest, and friendly.
They charge you the second you walk in. Dont let them put you on a wheelchair and have them cart you a full feet to a room if you can help it. They will charge you significantly for that like if you came on an ambulance.
I am currently in-patient and asked for a patient survey to write down some things while its fresh in my mind. I was denied a survey and told one would come to me in the mail! Crazy! I guess I better keep good notes!
My mother was a patient on the elder care unit. She was discharged to home in worse condition than with which she was admitted. Verbatum from her doctor. "I have met the criteria for medicare and she can no longer stay here." The nurse who discharged her to home with my sister, recognizing her poor condition said, "I'm sorry". Two days later she was at Northwestern.