My name is Jerry Elverum, and I was a patient at your St. Cloud Veterans Dental Clinic on January 8. I want to express my appreciation for the manner in which I was treated at your facility. The Receptionist was very polite and helpful, and the wait was minimal. I was fortunate to have Dr. Janet Zingale and Melinda as the team to treat me. They were kind, considerate and very professional in the treatment they provided. I would like to thank you for the care I received and look forward to my next visit.
I think it's one of the best VAs in the country. And one of the few doing post-traumatic stress disorder
There are definitely a few staff here that need reprimanded and/or fired. If they care so little about caring for their patients that they can't even treat them as human beings then you should not be a nurse or in any profession in which you have to take care of someone else. The behavior of a couple bad staff has unfortunateltly overshadowed all the good of the numerous other staff during my dads 2 year stay at this facility.
Edit in response to the VA: We have been through patient advocates, and on up the line. When even the patient advocates dont advocate what is the patient to do? The problem is that a slap on the wrist is not enough to correct the behavior of staff that repeatedly do not care about their job and see it as only a paycheck. They are protected while the patients are not. Something needs to change.
Dale & Rae Mudick
Super staff! Always listen with compassion and empathy. Care provider makes him feels as though he is his only patient. Best nurses any where. Specialty doctor is a rock star!
This place sucks. No help at all. Thanks for nothing.