Endocrinology department is trying to kill me. the office staff is completely unprofessional and incompetent. Call in a prescription over a week ago. Insurance requires a “prior authorization” form to be signed. The office staff had not returned the form after a week. Called after I confirmed that the insurance sent another and they decided to close there office while they moved...two days before the holiday weekend! I have left messages, so has the insurance company with no reply. I have two uses of insulin left before i am out and that’s before Christmas. The hospital cant get in contact with the department and no one higher up will answer my phone calls. If i end up spending Christmas in the hospital it’s their fault.
Horrible ER treatment!!! Dr. Schiller very rude, and Nurse Julie very neglectful. They left her alone for hours with no water, or anything for her headache. They kept saying they were going to come back but never did.
Avoid this hospital ER if you have a choice. The only staff that was good or humane was nursing aid crew. It is a very sad situation when you are at the mercy of sub standard care.
I have nothing but good things to say about my stay at St. Francis for total hip replacement. The staff (PT, PAs, Nurses, Nurse Assistants and especially doctors) were all knowledgeable and responsive, the surgery went well, and I was able to just relax and start the healing process. I even enjoyed the food - any time I don't have to cook it's a positive event. It was also a nice touch that every patient has a flower to cheer up the room. I would recommend this hospital as much as I would never recommend Yale-New Haven.
I think this hospital is way too expensive even for general tests. I had an echo cardiogram done at this hospital and the bill came out to be $1500 (after insurance discount). My co-pay came out to be $300 which is still a lot of money for a simple test.
I researched prices for the same test in other medical centres and the cost was much less elsewhere (around $500). Because of this huge cost gap I would really have to think twice before going here.
17 years ago Dr. John Grady Benson and his team replaced my two hips. Yesterday, he replaced my left knee. The experience here at St Francis versus the experience 17 years ago at Hartford Hospital is like night and day I give Hartford Hospital a B- and St Francis and their joint replacement team an A+. His staff is intelligent, Competent, caring, confident, cheerful, professional, and best of all a serious devotion to my having a very germ free and safe experience.