St Johns Pleasant Valley Hospital

I think this was the most unperofnal hospital I have seen and I think my moms was kept agenster of will .we asked for a AMA but was told she was. Not allowed to go I was lied to

Okay, so normally I don't even take the time to write reviews but people must know what to expect when coming to this concerning establishment. Doctors and nurses on multiple occasions have not only made me feel uncomfortable and disrespected but have made me question their practices as an emergency room. As I am leaving now, the words said by a doctor named Francisco still resonate with me.

For contextual purposes, I came in the hospital for swollen tonsils (an ongoing issue I've had for over 5 years that happens probably twice a year on average). I was quickly admitted by a polite representative named Elaine but once I went to the back room all professionalism immediately dissipated.

A nurse named Candy asked me what I was in for and I began explaining my problem. I knew that I just needed to be prescribed antibiotics to take care of this issue, so I expressed that to her.

Immediately, the doctor Francisco stated, "oh she has strep throat" after taking one look at my tonsils. This was a surprise considering I usually get DIAGNOSED with tonsilitis or an infection of that nature. Candy asked, "oh should we give her a swab test or no?" Then Francisco said, "yeah I guess we'll just take a swab for the culture." Once that was said I was incredibly concerned and started to have to defend myself.

They insisted that I take a shot. I told them I wouldn't because I never had to do that before and because the last time I was there (which was another horrible visit for back pain with a doctor named Byron and again the nurse Candy, who also lacked professionalism and patience) the shot hurt an abnormal amount. Candy started it hurt so back because of the thickness of the fluid in the shot, trying to speak for this method of medicine. Not to mention that I had never even heard of what they were going to inject me with and then Francisco thought to ask, "oh wait are you allergic to anything?" Once I stated my allergies, I said that I preferred to get the same medicine but in pill form. They kept insisting that antibiotic pills wouldn't "knock out my strep throat."

Then, what was the most concerning, was when he legitimately gave me attitude and was like "oh so you just want the medicine that doesn't work then?" While I continued to defend myself and not just take any random shot. Eventually, after about 4 minutes of going back and forth with A DOCTOR who is GETTING PAID TO HELP PEOPLE, I finally got him to just write a prescription for the antibiotics.

There's so much more I could say about these employees but I just hope that there is management within that establishment that could address these continual issues that MULTIPLE PEOPLE are experiencing. They shouldn't be getting paid for these horrible practices while putting others in danger.

INNOCENT PEOPLE SHOULD NOT HAVE TO BE WORRIED ABOUT THEIR SAFETY AND THE LIKELIHOOD OF THEM AND THEIR LOVED ONES GETTING MISTREATED AT A HOSPITAL!

Watch out for the bump entering emergency parking lot.
No problems with help given.

I wish someone could explain to me how someone who was in a motorcycle accident and now coughing up blood is to remain sitting in waiting room for 2 hours.

I tried to turn a thumb into 2/3s and 1/3 thumbs on accident. They admitted me right away (there was no one else) and stitched me up. The staff was friendly and polite while we were cracking jokes about my new appendage.