St Joseph's Hospital Health Center

Address

301 PROSPECT AVENUE, SYRACUSE, NY 13203 USA

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Phone

(315) 448-5111
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Emergency service available

301 PROSPECT AVENUE, SYRACUSE, NY 13203 USA

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Consumer feedback about St Joseph's Hospital Health Center

Stephen Finley
Stephen Finley

1 out of 5 stars

posted 2 weeks ago

If I could leave 0 stars, I would. A few of the staff are truly great, and I’m sure care about the patients. But, overall, this system is broken. Don’t try to talk to a nurse help line, it won’t happen. Don’t try to call your doctors office directly, won’t happen. Their answering service acts like they are medical professionals and will offer their opinion. This is neither welcome nor warranted, and screams of liability issues, as they are simply telephone operators. They encourage you to use the Phone App, which can work great for some things, but overall their system is broken and lacks accountability.

Dennis Flynn
Dennis Flynn

1 out of 5 stars

posted 4 months ago

Went in for emergency surgery with failed appendix, I lied in hospital bed for 6 hours waiting get my appendix out, it burst within 5 hours of waiting. They sent me to out patient area after surgery, only to move me three days later after realizing this area was not equipped to handle the infection that it caused. Did not see a doctor for two days after surgery. finally moved me to in-patient area with a bad infection. spent 8 days in the hospital, the staff did not handle this situation correctly at all!

Monique Smith
Monique Smith

5 out of 5 stars

posted 3 months ago

I had back surgery at St. Joe's last week and I couldnt be more satisfied! Staff was amazing ! everyone went above and beyond to help me and helped to keep me comfortable. I cant say enough good things ! I'm a very happy patient:)

GabyApple1
GabyApple1

2 out of 5 stars

posted 4 months ago

The bottom line seems to be most important.
This summer a family member, who was extremely ill and had also just lost housing, was put out on the street from St Jo’s ED after just being medicated, not diagnosed. The patient was severely incapacitated, could barely walk. Turns out, following admission to Upstate hospital via ED that same day, there was a serious medical condition that needed imminent surgery! Upstate provided excellent, compassionate care, and our family member is finally again thriving. Shame on you, St Jo’s

Lara Bebe
Lara Bebe

1 out of 5 stars

posted 2 months ago

Over half the nurses are rude and dont know what they are doing. they treat patients badly. Good drs constantly leave and go to other hospitals. Your better off going some place else

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