My sister went in there for help with her back and they treated her like she was there for drugs, obviously because they profile as soon as you enter the building. She has been in there for months now without proper care to treat her back and constantly come up with different lies to try and just say the pain is all in her head. Do not ever enter this hospital, because you will never leave. For a city hospital connected to Albany Med it is the worst I have ever dealt with in my life. I am driving tonight from upstate New York (Peru) to get her and bring her to Adirondack medical care (Fletcher Allen) for real medical care.
Definitely my go to Hospital in the future. I had a procedure in the cath lab and from the minute I entered the building I had an immediate sense that I was going to be in good hands. It started with the registration staff who were extremely professional and so pleasant. I arrived an hour early and within literally minutes I was escorted into the lab area. The staff in the lab were amazing. They put me at ease with their professional demeanor and friendly attitude..I almost forgot I was in a hospital..From beginning to end someone was always checking on my well-being and even made sure I was fed and hydrated after the procedure. I have been in Albany Med which is a great hospital but is a truck stop compared to St.Peter's . Kudos to management and staff for getting the hospital mission on point. My warmest regards to all of you
If I could give less than 1 star I would! My grandmother went there via ambulance she had to be vented in the field. The emergency room staff was great, the minute she moved to ICU it took them a good 4-5 days to figure out she had terrential mitral valve regurgitation, they kept trying to extebate her without knowing what the problem was and of course she could not be extebated. They essentially wanted to write her off due to her advanced age and told me she was going to die and were encouraging me and my family to take her off of the vent. Luckily I moved her to Albany Med Cardiac ICU where they informed me my grandmother had moisture related skin damage due to lack of personal care while being sedated on the vent. Albany Med took pictures and showed us as they were not take credit for those wounds. The next day she had her mitral valve clipped by the wonderful Dr. Delago and within one month she was home again. Needless to say I would not send my dog to St. Peter's Hospital.
Wow 5th floor team your super. What a great crew. Hard working professionals. Thanks from Don room 5226
I have never been treated so poorly by medical "professionals" in my life. Discrimination is the least of it. They treat you like a number and will flat out tell you if they're busy, you will not be receiving the same level of care that you otherwise would. Inattentive, compassionless, and elementary are just a few of the words that I would use to describe the staff here. Save yourself and your health the counterproductive waste of time and go to Albany Med. After being forcibly discharged from St.Peters, AMC did an excellent job. I wish I had saved myself the time and stress by going there first.