St Vincent Hospital

Address

123 SUMMER STREET, WORCESTER, MA 1608 USA

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Phone

(508) 363-5000
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Emergency service available

123 SUMMER STREET, WORCESTER, MA 1608 USA

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Consumer feedback about St Vincent Hospital

Saint Vincent Hospital
Reviewed from Google

3.1 out of 5 stars

Gina Gagliastre
Gina Gagliastre

1 out of 5 stars

posted 2 weeks ago

This hospital has one of the worst ER departments I've ever seen! A nurse had the audacity to try to diagnose me when I came in for something totally unrelated! Another lied to me! This is blatant malpractice as is the wrong diagnosis they gave me another time! They're cruel as they discharge homeless people in the middle of the night leaving them out in the streets in the cold instead of keeping them till the morning so they may rest and be in a safe place! This includes those who are seriously physically ill and disabled! I'm a former dental hygienist and a human rights advocate. Bathroom paper towel dispensers don't work! Police officer just harassed me! My advice is to stay away from here.

Suzie Q
Suzie Q

4 out of 5 stars

posted 3 months ago

I was very apprehensive after finding out about my lung cancer, but the wonderful surgical team helped me to understand and know what I could be facing, and walked me through all phases of the process, even things that could go wrong. And something did go wrong. So if did exactly what they told me to do in this situation, and went to the ER, which was packed. The admitting nurse evaluated me immediately, even though I did not know it. The ER team went into action, got me too x Ray and then had to do a procedure in the ER. I can tell you, I feel as if I got bumped in front of at least 30 people that night, and now you understand how an ER works. It's not a Dr office.
I read a lot of other reviews before I wrote mine. Not one of them felt reasonable. I'm just a person with a medical problem and everyone from every department was exceptional.
I did have one problem. The food is awful. I have posted a picture of what could have been my " last meal". Black mold spots on the broccoli, and you could smell the cart all the way down the patient wing. How did this obviously rancid food reach the plates of the patients everyone is trying to help??

michele labossiere
michele labossiere

1 out of 5 stars

posted 2 months ago

The nurse Amy in the ER was very rude and disrespectful. My 98 yr old grandmother got taken in by rescue. I called an hour later to see what was happening and let them know we would be up shortly. Her exact words ' I don't know I had to leave her bed side to come to the phone and talk to you' I understand they are busy.I have been a nurse for 27 yrs but I have never spoke to a family member like that. They nurse on the floor was slightly better, but she had no time for us .Sitting in a chair with a computer rolling back in forth outside 3 rooms . Discussing my grandmother situation in the hallway through the door is just not good nursing care. If this is how hospital nurses act then i will stay in home care.Very sad

Kevin Stone
Kevin Stone

5 out of 5 stars

posted 5 months ago

Everyone in the ER was so helpful and informative. i was immediately brought in to be seen and out within about 5 hours. Even the insurance staff the next day were great to deal with, they knew who I was by name. This is definitely my hospital of choice

Gregory Luchesse
Gregory Luchesse

1 out of 5 stars

posted 1 month ago

I wouldn’t recommend St Vincent Hospital. We are waiting here now for five hours total, three hours for the doctor to come in which he hasn’t. Haven’t had any communication or check ups by nurses or standing by staff. We are currently waiting in the far room where the nurse outside is scrolling through socially media on the computer. Poor care from the staff here at the hospital. Disappointed.

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