St Vincent Hospital
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feedback about St Vincent Hospital
I 💘 the care & service that I received from the Cardiology Department. The Cardiology Staff & Technicians are so friendly and helpful (this should be the benchmark) for all medical offices to follow.
The elite team are so happy to help their patients, because as you may have guessed they deal with "health and well being /matters of the ❤ heart".
No matter where I happen to be within the confines of the hospital I'm always greeted with a 😃 smile!!!
I love this hospital!!!
I was recently a patient at Saint Vincent Hospital in Worcester. I was so impressed by the service that I received. I would never go to any other hospital. My care started in the Emergency Department and all of the staff were caring, professional and attentive. During my stay I was admitted to 24 North and there too, the staff do an amazing job. Even the nurse leader Cindy came to check on me every day. I even had a visit from the Chief Nursing Officer Joann P. who told me she frequently meets with patients to see how their stay is going. All of the departments (Radiology, lab, transport, housekeeping, food and nutrition services) always made sure my comfort needs were met. Peggy from food and nutrition services remembered that I like to have tea in the morning and she made sure I had a tea every day. I would never go to any other hospital for care, they truly earn their 5 star reputation every day.
They took me right in! No wait. The nurses and doctors were really nice! They kept me smiling even though I was really sick. They really seem to care. They also keep checking up on you. Overall great place to get seen for an emergency.
So I logged in to there website and under contact left my story. But I will again. I came in to St Vs on 7/19 and was seen in the ER. The only reason why is because UMass was incredibly busy and the online checkin at St Vs said I would only be waiting an hour. Long story short I was admitted and my stay was a week with a bone infection, I had surgery and I was very happy with how things went. I left on 7/26 with a PICC line and have been on Ancef and have a visiting nurse. The first week the VN came she noted small redness around the site and the second week same thing so on 8/11 o went back to St. Vs to have a dr look at the dr looked at it and said it was not infected. He had a PICC team PA change the dressing and I had him take a picture of the site that was red with discharge coming from it and was sent home. Today 8/16 I came in to the ER because my ID dr is here and felt for communicating it would be easier. ER was very busy and I explained that my VN said that the site looks red and dried discharge I should go get it cultured. We called the on call ID Dr. he agreed to go get it looked at. Then I was in triage and they drew labs and the nurse came over and said I am going to swab the area. I stopped her and said who is going to change the dressing. Her answer was oh I don’t know, there is no PICC team on at night. So I said you not only can’t tell me if it is infected you have nobody on staff qualified to deal with PICC lines. I asked her should I go to UMass she said go it’s your choice. Not sure but if this was you with a possible serious infection and you are being told by a hospital they can’t deal with it how would you feel? If you can put PICC lines in you should have someone trained on staff to be able to change them and change dressings at all times. You certainly do not put patient care 1st. I am now at UMass and they will be handling the PICC.
First time at this ER. I was impressed. They were very busy, but we didn't have to wait for any length of time to be seen. Very quick. To me, this is how an emergency department is supposed to run. Everyone busy doing what they're supposed to be doing. Excellent care by the Dr. we saw and the nurses!