Strong Memorial Hospital

When in to the cat labs for a procedure 10-14-2019. I was greeted by the nicest receptionist who very efficiently took all of my info and got me checked in. Two nurses then came out and took me back for my testing they along with other nurses very professionally and kindly prepared me for my test. Dr. Fred Ling came out and told me what the test was about and asked about my problems then in a very short order I was wheeled back to the operating room where another team took over my care. From there I came out to the.recovery areas I was offered food and drink The doctors the nurses the techs the secretary were absolutely marvelous. I was treated so kindly so professionally as though I was family to them Then to top all of this marvelous care and treatment they then gave me a thank you card signed from every single person that anything to do with me that morning it was the warmest kindest professional card and treatment any man could wish for. My procedure went well and I met a wonderful group of people. Thank you with all my heart. You all are such special people. Phil Cubiotti

Horrible place if a family member goes into the psych department. Went in at 2pm. Waiting for hours. At 7pm I'm told my husband would be seen for several more hours and that the doctors would want to talk with me. I decide to leave and go get him cloths and eat dinner. When I returned it was 10pm because we live 45 min away. They refused to let me back in. He had not even been seen yet. So there he is all alone for the assessment whenever that will occur. Obviously my input doesn't really matter. Good job strong making your psych patients comfortable because now he will be overly upset. Go somewhere else if at all possible!!

My specific experience here was with the strong surgical center. I had robotic surgery for endometriosis treatment and cystectomy. It was easy to locate the surgery center inside the hospital. Every staff member I encountered was beyond kind and helpful. My entire surgical team came in to meet me and talk with me beforehand, were all very patient, informative, comforting and helpful. I felt confident going in to surgery and very reassured by everyone there. Great first surgical experience.

Hands down worst service ever. Rude staff who kept putting us off time and time again with relatively no one on the emergency room. We went in at 7 am and didn’t leave until 9 pm just for an ultrasound and a cat scan. Which took we’ll over 3 hours to get the results that we never heard. My girlfriends arms were bruised so badly from the amount of times they missed her vein from a iv which they didn’t take care of or keep clean so she had 2 (one in each arm). Nurses kept telling her they couldn’t take it out bc it wasn’t their job. She walked around for over an hour with an empty iv bag that several employees saw and chose to neglect it and made her move it and grab it to put on other holders for it her self. This is hands down the worst staff I have ever seen. Then they send a message on the mail saying it’s urgent to call them about results but not a single voice mail left from phone calls. My girlfriend called and all she got was attitude from the girl who answered the phone. Worst hospital I have ever stepped foot in. With the worst staff I have ever met of people who clearly are not in that business to help people.

They are super kind staff and really supportive though the whole surgical process. Especially having to do it in pediatric years. And the children’s hospital staff are super nice and reassuring. All around great people.