Temple University Hospital
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feedback about Temple University Hospital
Dr Rodrigo Valdes Rodriguez gets 2 thumbs up from me, seen him while at an appointment with my Mother, he was very nice, understanding and answered all questions without rushing us out. The receptionist, check in and out staff, and medical assistants were also excellent at the time of our visit to Temple Dermatology, thanks and God Bless!
I checked into the emergency department at 3pm. I am pregnant with severe back and abdominal pain and I am bleeding non stop. It is now 8pm. I finally decided to ask someone what is taking so long and apparently they confused my name with a lady that has the same last name as me who left hours ago. I was told that i was going to be put back in line and have to continue waiting my turn. This is absolutely unacceptable. I have worked in the medical field my entire life and rule number one always look at the patients entire name.
Worst emergency room I've ever been in. I had to go there two nights ago. The entire waiting room was full of drug addicts who were just looking for a place to sleep for the night. Everyone was throwing up, scratching, coughing, walking around with no shoes OR socks. I cannot make this up it was a horror movie. A man walked up to us gesturing a gun with his hand pointing it at his head & we had to get security. He just kept walking around back & forth. The waiting room smelled absolutely HORRIBLE. (To paint a better picture of the smell .... imagine a car full of homeless people with the windows rolled up with the heat on after a long night of drinking) we stood up majority of the time. We were there for 3 hours waiting to be called to the back but wand up leaving before my name could get called because of the nonsense & how uncomfortable we were. Idk if environmental services had the week off but that smell is UNACCEPTABLE especially when you have to sit amongst it for several hours!
The services and staff at Temple Hospital were very good this past weekend when my spouse was rushed to this hospital. Security-Miss Fisher, couldn't have been nicer and was with my daughter and I with support and care while we awaited his arrival. She is totally professional and got us through a tough time. The hospital was clean and the staff kind and efficient. I would not hesitate to recommend Temple Hospital.
I have my niece there and so far they have done the impossible to safe her life. one thing I don't like has nothing to do with doctors at all. front desk staff are rude, lazy and they eat while talking to you. they asked for you license and then give you an ID with other peoples faces that had been there to see her previously, so what's the point of asking if they to lazy to either look for you or add you. imagine if someone goes in there trying to hurt someone, then what. Doctor you ROCK, keep up with the good work. God bless you all.