Tennova Healthcare

Address

900 EAST OAK HILL AVENUE, KNOXVILLE, TN 37917 USA

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Phone

(865) 545-8000
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Emergency service available

900 EAST OAK HILL AVENUE, KNOXVILLE, TN 37917 USA

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Consumer feedback about Tennova Healthcare

Alex Espinoza
Alex Espinoza

5 out of 5 stars

posted 4 months ago

I can honestly say it was the best experience I had in an emergency room ! I was having pinched Nerve/anxiety attack and the front desk lady was real understanding and just seconds after filling out my information I was sent to a nurse she was real friendly and understanding as well! Following seconds after that a nurse named David was real nice and relatable!once in my room not even a minute passed the doctor named mark walked in , he seemed real genuine in making sure I was okay.he was also very communicative in making sure I understood everything ! My physicians dont even treat me the way this emergency staff did! Thumbs up ! And big thanks from me !

Trish Malone
Trish Malone

1 out of 5 stars

posted 7 months ago

At facilities with my daughter after a surgery and she had to be kept inpatient and I am thoroughly disappointed. The rooms at tiny, I feel like we are in a closet. All the nursing staff we have encountered thus far have been very unfriendly, no bedside manner at all. Acted as if it is an inconvenience for you to call out for anything. I have worked in the medical field as well as my daughter and we can’t believe how unprofessional they have been. Not following protocols that we know for a fact are in place and second guessing doctors orders. I really feel if she were at a different facility her healing would be much easier on her.

Elizabeth Lenz
Elizabeth Lenz

1 out of 5 stars

posted 2 months ago

Why are they even sending people here? My loved one was sent here from Jefferson city. I went to visit her. First of all the tempature was to warm,in most medical centers the tempature stays cool,bacteria dont grow in cool.The RN.Malina was a littl rude.My aunt ask to hang her legs off the side of the bed, and RN acted like she didn't have time for her. When people are in pain they get a little moody,My aunt was stressing that she had ask all day an got louder.RN got rude and told her she had other people to tend to.About 20 min. Another cn Sydney, came in and helped her with her legs.Thank you Sydney for showing you care.My aunts hair looked awful like no one had washed it or brushed it.It is a good thing they are closing this place.They should stop admitting people here and send the ones there to a better place.

Haley Humphries
Haley Humphries

5 out of 5 stars

posted 6 months ago

Now granted, this was an outpatient procedure but I did have to be put under for it. I had a good experience! My nurse was so sweet and the staff were kind and considerate of the unfortunate circumstances. I was really scared because of the abundance of bad feedback on Google, but I just wanted to let another scared future patient know that it is possible to have a good experience here, I can't speak for the other areas like ER & inpatient, but outpatient was great!

Megan Derus
Megan Derus

5 out of 5 stars

posted 5 months ago

Amidst the bad reviews, I wanted to share my experience. I recently gave birth to my second child. Because they closed L&D at Turkey Creek and I was not desiring to change my OB, I was told this was where I would deliver. Things progress very quickly from triage to getting in my actual room. Everyone I encountered moved as quickly as they could and very extremely polite in my delicate state. I ended up delivering before any pain medication kicked in and with some one other than my OB. Afterward I felt extremely grateful for the nursing staff and Dr. Black for being patient and coaching me through the hardest experience of my life. Afterwards, every nurses that cared for us in the 48 hours we stayed made sure we were equipped with all we needed, was more than willing to get us anything we needed, never became annoyed with all of our visitors, and quite frankly made the experience 1000% times better than the delivery i had in turkey creek 3 years ago.

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