Texas Health Harris Methodist Hospital Southlake

I can’t even begin to say just how happy I am with this hospital. I went to the ER on 6/8/19 with severe pain in my upper back, neck, head and wrists. Dr. Hwai Ching Yueh M.D. was without a doubt the best, most honest, authentic and informative doctor I have met in my 47 years. His methods to help rule out or determine what the issues are beat any halfassed testing most doctors do. Then he straight up tells you why or why not it may be this or that and he uses easy to understand definitions so you can understand your condition and what to do or not do with it. It’s a very small ER with very big respect from me.

The nursing staff are rude beyond comprehension. They even called me names in front around other people. So embarrassing. I’ll choose next time to spend my cash at Baylor. Pathetic.

This review addresses the Financial Services Dept of Texas Health in Southlake. I am supposed to have surgery on Wednesday (i.e. in 2 days) at that facility. At this point, trying to get hold of ANYONE in the Financial/Insurance Dept at this location has proven to be unsuccessful. That DOES NOT give me a good indication of the quality of care and customer service and in fact makes me VERY nervous. Thinking about cancelling the whole thing and moving somewhere else; a facility with better patient focus/care.

I used to oppose the idea of socialized healthcare, I thought that the quality of healthcare would only get worse. I was of the logic that a highly paid medical worker means better quality healthcare, but, it really just makes them more arrogant. After having to deal with so many doctors and nurses, at Texas Health, I realize that the quality of care is going to be poor either way. I am 100% for socialized healthcare, being underpaid might actually be a humbling experience for doctors, nurses and other healthcare workers-- not to mention hospitals should make money off of healing people.

Went to the ER Tonight, and wow . Such a pleasure. Thank you so much for your care .