Texas Health Presbyterian Hospital Allen
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Address

1105 CENTRAL EXPRESSWAY NORTH, ALLEN, TX 75013 USA

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Phone

(972) 747-6197

Emergency service available

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Consumer feedback about Texas Health Presbyterian Hospital Allen

Michelle Idzi
Michelle Idzi

5 out of 5 stars

posted 1 month ago

Since the hospital opened in 2004, this has been our preferred hospital. Ive had children, procedures, and surgeries here. Although we moved out of state for a few years, when I recently needed surgery, this was my first choice. This hospital isn’t perfect, however the staff is amazing and will work with you. After having a six hour surgery, my body wasn’t recovering initially and the staff went in to action to diagnose and get me back on track. I would like to mention Mary and Irene as exceptional nurses and thank everyone who helped to make our time at the hospital pleasant and to speed up my recovery! Great teamwork and many thanks for always being a great hospital! I hope to never need a hospital again, however if I do, Presby Allen will always be my first choice!

Tommy Jones
Tommy Jones

1 out of 5 stars

posted 3 months ago

This hospital is the exact reason why insurance rates are so high. You are better off doing self-pay here as they will overcharge you to max of their ability. Also the Dr's there will take advantage of your insurance and overcharge it too, as evident with them billing for a level 4 exam when It clearly wasn't. Want to know what $2000 gets you here? You get a handshake from the Dr, 3 to 5 minutes of his time, 2 shots and kicked out the door with advice to follow up with your PCP. The best thing about this place was the nurse, as she was a very sweet lady and spent more time administering the shots then the Dr. Did talking to me. Ultimately I ended up having to get a MRI from another facility and IT was cheaper than what the Dr. billed for less than 5 minutes of his time. Stay away from this money pit, especially if you have insurance. The treatment received here is very subpar and ultimately the Dr's are only interested in the well being of their wallets. **Update** Sent my contact information to the employee who commented below...never got a response or a follow-up from them. Just goes to show the integrity of this place.

Randy Gearghty
Randy Gearghty

5 out of 5 stars

posted 1 month ago

Our experience here (Labor, and delivery) has been awesome. We came in at night and we were taken care of immediately. The nurses were all super nice, and tended to her every need. The on call Anesthesiologist arrived quicky. Overall good experience.

Airanne Garcia
Airanne Garcia

5 out of 5 stars

posted 7 months ago

I would like to give a 5 Star to Pam, one of the nurses in the labor and delivery room. She attended me and my newborn and was so helpful with everything. Giving birth was a scary experience for me but she made everything better by being so attentive to my needs and answered all my questions she really went above and beyond. All the other nurses were nice and helpful too but Pam was my favorite. Best hospital i have ever been to i would highly recommend it if you are giving birth.

Natasha Gomez
Natasha Gomez

2 out of 5 stars

posted 3 months ago

Edit: Again let me say the hospital was great. However, their anesthesia group (Allen Anaesthesia), is a nightmare. I provided them with my address and info prior to delivering, and again during my recovery in the hospital. Never received a bill. I called and was told it had been paid at the hospital. 6 months later and I get a call from a credit collection agency for $500. Turns out they've been dinging my credit for months due to an unpaid bill. They had used the wrong address, but the damage is done. They also don't have a website, Facebook page, etc. Terrible group.

I delivered here and was nervous about my pregnancy. The nurses and staff were fantastic! Everything went better than I could have possibly imagined. Thank you!