A couple of years ago my husband couldn't breathe and we went to the emergency room and they took him right away. They admitted him and assigned a great pulmonologist to his case. They found he had an infection in his lungs and treated it. He was in a beautiful clean room and had great nurse's and staff. Music he enjoyed when the artist came to play for him. We are thankful that they took such good care of him during his 9 days. Since we didn't live here I had forgotten to write a review. We are considering to move here and feel good with the Hospital Texas Health Presbyterian, taking care of us. Our daughter had our grandson delivery at another location and it was perfect!

Since the hospital opened in 2004, this has been our preferred hospital. Ive had children, procedures, and surgeries here. Although we moved out of state for a few years, when I recently needed surgery, this was my first choice. This hospital isn’t perfect, however the staff is amazing and will work with you. After having a six hour surgery, my body wasn’t recovering initially and the staff went in to action to diagnose and get me back on track. I would like to mention Mary and Irene as exceptional nurses and thank everyone who helped to make our time at the hospital pleasant and to speed up my recovery! Great teamwork and many thanks for always being a great hospital! I hope to never need a hospital again, however if I do, Presby Allen will always be my first choice!

Much of the ER staff we interacted with was amazing and helpful. 2 nurses we talked to, I honestly don't think they care for the happiness or comfort of their patients; they care more about their own sense of authority. The 2 times I asked them questions, they barely answered them and looked like it was the greatest inconvenience they ever encountered. Of the 4 different hospitals I've visited this year in the Dallas area, I'd never met anyone so uncaring and cold.

My 24 year old son went to their ER department on Sept 10 2018. The male charge nurse was extremely rude to both me and my son and he was trying to hold my son against his will and was threatening my son. They were going to try to careflight him to Presby Dallas for a minor cut on the eyelid. I feel that they were trying to take advantage of my son just because he is uninsured. Me nor any of my family members will ever go there again!;! Horrible experience and very unprofessional!!!!!

This hospital is the exact reason why insurance rates are so high. You are better off doing self-pay here as they will overcharge you to max of their ability. Also the Dr's there will take advantage of your insurance and overcharge it too, as evident with them billing for a level 4 exam when It clearly wasn't. Want to know what $2000 gets you here? You get a handshake from the Dr, 3 to 5 minutes of his time, 2 shots and kicked out the door with advice to follow up with your PCP. The best thing about this place was the nurse, as she was a very sweet lady and spent more time administering the shots then the Dr. Did talking to me. Ultimately I ended up having to get a MRI from another facility and IT was cheaper than what the Dr. billed for less than 5 minutes of his time. Stay away from this money pit, especially if you have insurance. The treatment received here is very subpar and ultimately the Dr's are only interested in the well being of their wallets. **Update** Sent my contact information to the employee who commented below...never got a response or a follow-up from them. Just goes to show the integrity of this place.