About Texas Health Presbyterian Hospital Allen

I love this hospital! I have delivered both of my children here in the last two years! The labor and delivery floor was amazing both times, the nurses there are so sweet and helpful. This hospital is clean, and when I gave birth to my second there was a lot of construction and the nurse could tell it was getting to me, she offered to move us to a quieter room and was very accommodating!

Great hospital with some of the friendliest nurses and doctors you will ever meet. Have been here three or four times to visit friends who were admitted there. Parking is never an issue and the location is not hard to get to. Extremely clean hospital and there is a sense of peace and well being as you enter this location. I hope I never have to go there again, but wish everyone who visits this place a speedy recovery.

Went to ER for abdominal pain. Was seen within minutes of arriving. Dr. Mistie Luchtel was amazing and was so compassionate and my nurse Hunter was also amazing and soo kind and prompt. They truly care about their patients and made the experience as comforting as possible.

I had my ACL reconstruction surgery this morning and I would say that I had a pleasant experience. I have a really great surgeon Dr. Andrew Parker and all the nurses made me feel comfortable and were great! I think the rating for this hospital is all over the board because some departments are providing better service than others. They are fortunate to have Dr. Andrew Parker to be a surgeon there!

Do not hand over an insurance card to this hospital. You are 100% better off doing self pay. You will get screwed. They will charge an outrageous amount for the service and then when the insurance doesn't pay, you are responsible. BUT if you just don't give them any insurance information, they will give you a 45% discount off the services. I was told today by their employee that if you don't have insurance then they give you some consideration(yeah 45% off the bill). But if you have insurance, you will get the privilege of paying the bill 100% if the insurance is a limited plan or doesn't pay out. So my bill is $1148.00 and my insurance denied it. So I get to pay it. BUT if I never gave a card that very same $1148 would cost me $631. TELL ME HOW THAT MAKES EVEN A LITTLE SENSE!!! They don't get it either. They won't consider self pay even though my insurance won't pay. Oh and they didn't inform me that I was out of network until we were all finished with the stitches. I got told as I was leaving that we were out of network. Ridiculous! Update: 2 days later and I am still waiting for "that person" they forwarded my information to to call me. Funny how they make it look like they are doing something with a response to the review, but really they just want it to look like they care. I'll just keep waiting for a representative to call me.