Texas Health Presbyterian Hospital Denton
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feedback about Texas Health Presbyterian Hospital Denton
Genuine, professional and kind-that's unusual for most medical facilities, in my experience. The staff is qualified, genuinely involved and I didn't feel like I was a bother but a priority. From the patient take in, nurse check in, nursing staff, to the doctors- a comforting experience with a sincere professional medical staff. Hands down Presbyterian takes a scary time in your life & really cares about you. No rush, your comforted, comfortable & medically cared for with heart. They really do care.
I had to take my wife in to ER due to appendicitis symptoms. Nurses and Doctors were great, no complaints there. My complaint is - CT scan of abdomen cost $5866.75. 4 hours and a couple IV meds and CT scan total cost $10k. I have insurance (self employed so not the best) they paid $6k, (thank god) now I owe $4k. I feel like I got robbed. Google CT scan rates and they run $700 to $5000 for the most complicated types of scans. I guess their machine is gold plated? Now I know why my insurance rates go up every year. Frustrating.
Never have been a fan of this hospital. Spent 3 weeks in hospital and 1 week of that in ICU to be sent to another hospital because they couldn't figure what was wrong.. the only part of this hospital that is worth anything is the labor and delivery.... NOT the OBED. Having my two kid in this labor and delivery was the best experience.
Texas Presbyterian Denton released my dad without any thought of his well being or ability for self care. We were asked specifically if he lived alone. He is not ambulatory. We were told by a nurse we would be contacted by a specific person to discuss hospice or palliative care while he was admitted. We were also told he would be seen by physical therapy for evaluation as well, it never happened.
Now we have to wait for his physician offices to open on Monday to get a request for rehabilitation evaluation. While we are ill equipped to care for him. My dad is lying in bed hating life, because we can’t move him correctly or tend to his basic needs well enough. They completely washed their hands of our situation and sent us home with no support.
We did have one nurse that really stood out and gave us exceptional service. I made sure I expressed that while my dad was admitted.
Went to this hospital. Had a great experience there. Doctors, nurses., and staff was great and very helpful.
But was referred to The Caring Clinic and was treated like i was beneath them. Only for people who have insurance or can afford them. I have no insurance and was promised even the day they called me to confirm their appointment that i didnt have to bring anything and they would help. Lies. All lies! I felt betrayal and belittled.
I will never go to this clinic again. I would not recommend this clinic to anyone.
But the hospital and its staff are great. They treated me with respect. I thank them for that.