Texas Health Presbyterian Hospital Denton
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feedback about Texas Health Presbyterian Hospital Denton
Texas Presbyterian Denton released my dad without any thought of his well being or ability for self care. We were asked specifically if he lived alone. He is not ambulatory. We were told by a nurse we would be contacted by a specific person to discuss hospice or palliative care while he was admitted. We were also told he would be seen by physical therapy for evaluation as well, it never happened.
Now we have to wait for his physician offices to open on Monday to get a request for rehabilitation evaluation. While we are ill equipped to care for him. My dad is lying in bed hating life, because we can’t move him correctly or tend to his basic needs well enough. They completely washed their hands of our situation and sent us home with no support.
We did have one nurse that really stood out and gave us exceptional service. I made sure I expressed that while my dad was admitted.
It's a shame this facility has such a low rating, because I had a great experience here. I was seen in the ER immediately, treated with kindness and respect by everyone (nurses, doctors, radiologist). They were communicative, efficient, and even followed up with me by phone the following day to make sure I was doing okay at home. I especially appreciated my nurse, LeeAnn, who was very compassionate and encouraging. Great job!
My friend came in n last night and they found a fibroid the size of a melon. She went to fill the script and could not since the doctor had put the wrong date. He put year 2009 instead of 2019. We came back to the hospital and they could not change it since the doctor was not in. They said that we would have to sign in again and be seen by a different dr. Which is not fair. Now she has to be charged twice for something she did not do.
The anesthesiologist must have thought I needed a black eye, but after getting an explanation as to what happened. (Tape over eyes or mask rubbed the area) I must change this review, because the Staff there is amazing. The nurses really care for you and communicate your needs and concerns and get them resolved quickly! And I’m on the mend and feeling so much better. I will wait until I’m off medication before reviewing in the future! Lol
I am giving 4stars for doctor Ngyen, pronounced like "WHEN". He was very helpful once he finally got to see me. He talked to me like a person. Explained everything very careful. He even examined me.