The Medical Center at Bowling Green
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feedback about The Medical Center at Bowling Green
They need more improvement. and more training for staffs. I think they are busy esp. ER dept.. Otherwise, everything is fine!
Outpatient/registration staff is incompetent. This hospital is not organized at all. Our doctor sent lab orders twice this week and both times they did not have it here. I had to have the doctors office resend it both times.
Out of every hospital I've been to, this one has the least handicap parking I've ever seen. Walmart has more handicap parking available. Makes no sense. I gave two stars because the lab staff is polite and seem to know what they are doing.
Came in feeling similar to when I did when I had meningitis before. My headache and back were probably a 7 on the pain scale. They said they would get something for the pain and that I would have to find a ride home. When they did I started feeling hot and itchy, not in a good way so I asked what they gave me. I got no response and then the Doctor walked in and said your urine showed you have amphetamine in your system. I was stunned and said "that's not possible." She said we really don't think it's anything serious and discharged me. So obviously they didn't give me anything for pain since I was able to drive and I guess dismissed me as a drug addict and left me to figure it out myself. Went to Urgent Care the next day and my white cell count was extremely low and ended up having a nasty virus for a week and a half. Turns out the Theraflu I was taking shows up as a false positive for amphetamine. Thanks Medical Center Staff.
Absolutely horrendous experience. I arrived and had to sit and wait for hours. Front desk staff gave me a really hard time about my legal name change, had to have someone in the back remedy it. Had a pulse of 150 and could barely function, and was basically told I was fine and that it was all just anxiety. Then sent me to go back home and tried to get me to walk over two hours back home with my heart rate still sky high. Don’t ever go to this establishment if your life depends on it. Doctor was barely there, nurse and other staff were incredibly rude and engaged in such behaviors as cackling while discussing private and intimate details about patients.
I could write a long (very very long, as that's how long my relative was in the hospital) review but I will make it short. My parent came in for a relatively routine surgery (gallbladder) and had all sorts of complications and nearly died. Time in care should have been a few days but she ended up over 8 weeks in the hospital. She came in as an active 76 year old and left an invalid.
I would avoid coming back to this facility. I gave them a 2 star just as a benefit of doubt that they did most things correctly. I just know the facts stated above.
After saying that I do have specific suspicions of poor care.