The University of Tn Medical Center

Address

1924 ALCOA HIGHWAY, KNOXVILLE, TN 37920 USA

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Phone

(865) 544-9000
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1924 ALCOA HIGHWAY, KNOXVILLE, TN 37920 USA

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Consumer feedback about The University of Tn Medical Center

Edna harris
Edna harris

5 out of 5 stars

posted 2 days ago

All of the nurses were so kind and caring. They took the best care of me. Last time I was here it was aweful but they went above and beyond this time. I will always be grateful for the care I received!

Salina Worrell
Salina Worrell

4 out of 5 stars

posted 2 weeks ago

I’m visiting from Georgia & I broke my ankle right after I checked in to my hotel. Ouch! The emergency room admission staff weren’t the kindest but the ER Nurses & Doctor’s were great. I ended up having surgery to repair my ankle. But the Trauma staff were even better. I can’t stand hospitals but they spoiled me so good that I don’t want to leave.

Laura Majors
Laura Majors

5 out of 5 stars

posted 2 months ago

I’ve been here several times in the last few years with pneumonia and breathing problems. The staff has always been on top of it. The respiratory department is the best I’ve ever dealt with. The staff has always been very courteous and willing to go beyond to help me out. I wouldn’t go anywhere else.

Stevie Will
Stevie Will

1 out of 5 stars

posted 3 weeks ago

This is the absolute worst place, I told my family if I had to go to this hospital or die just let me die. My husband's brother used his name here 10 yrs ago and he just got served papers that they are garnishing his wages for over $200 a week, A WEEK! They didn't check ID or anything his brother is a damn con artist and knows all his siblings information. So here we are 10 years later paying for his lie but come one, 10 years!!!! This place is a POS hospital. As the previous reviews stated they don't give a damn about you, my half sister laid in labor with her water broken and not dialating for 15 hrs before they decided to do a C-section. This is the worst hospital to ever go to. Trust me and please make the drive to any other hospital it will pay off in the long run you won't be in a room for 24 hrs with nobody coming to check on you or yelling at you that they know their job don't tell them. F this place it and it's staff only care about money, they must have changed the medical oath that you help people. I guarantee you when. A UT DR. Comes up on a car wreck before he even gets out of his car to help he asks if they have $100 for his services til the ambulance gets there and if you say no he drives off. This truly is a hospital that cares much more about money than helping patients.

Casey Nicholson
Casey Nicholson

3 out of 5 stars

posted 1 month ago

I unfortunately had to visit UTMC twice in one weekend, and these two experiences were night and day. I would give one visit 5 stars and the other 1 star. My first visit, everyone was great and so understanding! My nurse was absolutely amazing, the techs and nurse interns were great, and the doctor wasn’t exactly the nicest, but he knew his stuff and that’s what’s important. They ran tests, made me comfortable, and eventually sent me home! I still wasn’t feeling great, but the pain was manageable and I was doing a lot better than I was when I came in.

The second time, I felt completely invalidated. One nurse was sweet, and the nurse interns were amazing. The others, however, acted like they had absolutely no desire to be there. The staff’s attitudes this time made me feel uncomfortable and like a complete inconvenience. They made it obvious that they were understaffed and annoyed based upon their demeanor and their conversations outside of the room.

Side note - The wait was extremely long for both visits, but this is to be expected when seeking treatment in an ER, especially a level I trauma center. Although I was miserable and in a lot of pain, I know that individuals were coming in via EMS and Lifestar that were in much worse shape than I was. In the end, the wait was frustrating but definitely not the issue. The drastic difference in care received during both visits is what really got to me.