The University of Tn Medical Center

Address

1924 ALCOA HIGHWAY, KNOXVILLE, TN 37920 USA

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Phone

(865) 544-9000
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Emergency service available

1924 ALCOA HIGHWAY, KNOXVILLE, TN 37920 USA

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Consumer feedback about The University of Tn Medical Center

Roni Oneal
Roni Oneal

1 out of 5 stars

posted 1 month ago

I visited the ER in October. The two women at the desk were busier talking among themselves than waiting on customers. I had vertigo, throwing up from the spinning and they were putting peoples vomit pans in the trash cans inside the ER. They must be promoting germs to get more people in. While I waited 6 hours a man was there with stab wounds. He must have been on "something" because he never sat down. He pranced around asking every patient in there if he could bum a smoke from them. He had a dirty, bloody rag hanging loose around his injured arm and kept winging that rag around in our faces. Nothing was done. The older woman who gets information from everyone would actually stop taking care of others to attend to the wired up guy instead of calling the police instead of an unarmed security guard. After a long wait I did get a nice nurse. She was very friendly. The ER doctor changed my B/P medication and put me on some that my doctor told me could cause me problems with my heart. He is weaning me off them. I gave the ladies my new insurance information and they gave the wrong company to every vendor I had to use that night. The people who did my scans along with the hospital are now trying to get me to pay the entire bill. Reason: My insurance refused to pay. Maybe if they had the right insurance company it would benefit them and me. Never will I ever go to UT ER, or will I go to their hospital as an inpatient. It's dirty and they have people working for them who don't know anything about their job duties. Good luck folks if you need emergency assistance...GO TO FORT SANDERS!!!

Charles Noe
Charles Noe

5 out of 5 stars

posted 1 week ago

My daughter was seen in the ER and was treated with great care and concern. She was admitted to the hospital for her condition and again was treated with great care and concern. Doctors were great, nurses were great. Response time was very appropriate. And I am so thankful the cafeteria was open until 2am! I have been in hospitals were the cafeteria closed at 8 or 9pm. When you have been in the ER for a number of hours and finally get a break to go get a bite to eat, it is quite frustating to find only junk food to eat... but not at UT Hospital! Thanks!

Pierre G.
Pierre G.

1 out of 5 stars

posted 2 weeks ago

You will be profiled here. African American, Hispanic, or poor white trash. Maybe be gay. You will be profiled. Thing is they judge a book by it's cover. Not knowing, I've been clean for 15 years. I went up to visit my friend/family after surgery. Once I had left 2 police officers visited and asked. If I had dropped off illegal drugs. I'm like wow really. Aren't they supposed to be showing the up most care for a patient and not judging them and treating them as second class people because they look different or do things differently. This is so sad that we don't get treated like first class at a place that is looking out for your well being. I feel sorry for anyone doing drugs. You will not get help here just left to die. Probably wouldn't give you advice or treatment to get you clean. And just think we go to this place to get help.

Martie McClanahan
Martie McClanahan

3 out of 5 stars

posted 1 month ago

I had my son there 16 years ago and it was horrible. I worried it would be a horrible visit again. Unfortunately I had to have surgery recently there as well. I was put in a room and forgotten. The Doctor and the day Nurses never came and cked on me. I was in pain and hungry. It was a horrible feeling. However the night Nurses took very good care of me. Thank God I had someone with me. He got it straightened out. I had to sleep on my dirty sheets after surgery. No one cleaned my room for 2 days. My trash was overflowing. What I am thankful for is that my surgery went good. So it's a mixture. I hope to never have to been seen at UT ever again. The food is horrible.

Johnny Vaughn
Johnny Vaughn

3 out of 5 stars

posted 1 month ago

Incredible medical staff. Can't say enough good about the Drs and nurses, but seriously lacking facilities for the families of long term patients. Even our local county hospital has better facilities for family having to stay with loved ones who are dealing with long term critical care

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