The University of Tn Medical Center
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feedback about The University of Tn Medical Center
Will absolutely never use this hospital again. I went to the ER with a skin infection on my foot. Extremely painful, hard to walk on, can’t wear open toed shoes with it when it flares up. I would be going out of town a couple weeks after this appointment, so I really needed someone to check it out and help me fix the problem. I saw a NP, and I don’t have a single good thing to say about him, from his horribly bad attitude and unprofessional remarks, to his disgusting work boots that had no business in a hospital room. He told me “this isn’t an emergency. I might actually help you if you had like a bullet in your chest. Now what prescription do you want me to write you?” Then wrote me a prescription for a generic antibiotic and sent me on my way. The whole exchange took 15 minutes. Now fast forwards 6 months later, collections is sending me a $629 ER bill from UT because they told my insurance company that my visit was an inappropriate use of emergency services, and they also are trying to say I didn’t make my copay of $100. Horribly managed hospital that is almost impossible to deal with. Never coming back.
They definitely need a new process. According to the nurses it’s not very busy but we have been here now for 7 hours and still have not gotten result or communication from anyone. They said it would be soon. That was 2 hours ago. UT you need to be better.
Excellent hospital! Wonderful caring staff! I personally would recommend this hospital to anyone. I have had 2 surgeries performed her a d I am presently having cancer treatment here
and I trust them 100%!
CAUTION to any ER patients. Maybe the professional building doctors and planned procedures are ok, but the ER is staffed with nose fresh out of the books, very little, if any hands on experience, newbies. I asked the ambulance to take me to ***** but they took me to UT. Long story short, UT sutured my wounds closed with entire piece of grass and seed and other dirty bio debris inside. The infection I got could have killed me. UT claims their "review" of my case shows my care was appropriate. That's NOT what my other doctors are saying.
I've been to several of the area Hospitals and clinics. These people are not only knowledgeable and smart as a whip, but they are the nicest, sweetest people anywhere!!! They are understanding, and caring to a fault! I just came in for a doctor's appointment, and I was in surgery in just a few hours!! That's fast!!! The food is great too which is a very hard compliment to earn. This place has my vote and I will return here for any of my specialty needs!!!