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feedback about Touro Infirmary
I am a New Orleans native, however I now live in another state. I’ve called Touro twice (this morning) because my grandmother has recently been admitted. The first call, someone hung up on me. The second call, (after before be transferred to the nurse’s area), the person who answered the phone was abrupt and RUDE. She asked me to “give the nurses a minute.” I understood that to mean she was asking me to hold on for a minute. And guess what? Another hang up! My experience in contacting Touro today has been frustrating and challenging. I expected my call to be well-received and handled professionally. That did not happen. I am greatly disappointed in the employees’ lack of manners and simple courtesy. Unfortunately, I’ll have to call Touro again to try to reach my grandmother. I hope to have a better experience. (I’m hopeful this review will lead to a much needed conversation or mandatory training on customer service.)
Touro the place where babies come from😍 thanks for helping me have such a successful delivery on my first baby, i was very scared the staff here was very kind and helpful and reassured me everything was going to be okay, they always check up on u to make sure your okay their so nice and caring. The doctor that gave me my epidural was wonderful he and the nurse talked me thru the whole process I didn't feel a thing , all the doctors and nurses here are truly wonderful. Dietary was even wonderful the food here is surprisingly really really good, i had a celebration meal after delivering my baby which was steak n the steak was wonderful , the meal also came with a cake which is very pretty , like I said the staff here is so wonderful , the have the best service , and you can tell they really care about you and your baby here . Touro is the place where babies come from because their the best!!! I loved my experience here , I wouldn't have a baby nowhere else!!!
Touro is and probably always will be the best Hospital in New Orleans. The staff here genuinely care about people, and actually tell you what's going on when you're receiving care - emergency or otherwise. Unlike Oschner and other hospitals that vaguely explain what is wrong with you or what they're doing to you/drugs they're giving you, this place has WONDERFUL doctors, nurses, staff that will tell you what's going on before you even have to ask
I value the medical staff here when I’m in NOLA. Doctors, nurses and techs all give time and attention. I’ve never felt as though a concern or need was brushed off in an effort to “make their rounds” go more quickly.
The experience here vs my first child at Oshner Baptist for my two children’s deliveries couldn’t have been more different. My first experience at Oschner was so terrible that I had to change hospitals if my wife was going to have another baby. We chose Touro and Dr. DuTriel was highly recommended. This time around was so much better!!! My wife was treated with the care she deserves, the doctors and nurses we professional and courteous. Really would highly recommend Touro and staff for your loved ones delivery.