Tri-City Medical Center
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4002 VISTA WAY, OCEANSIDE, CA 92056 USA

Address

4002 VISTA WAY, OCEANSIDE, CA 92056 USA

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Phone

(760) 724-8411

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Consumer feedback about Tri-City Medical Center

Tri-City Medical Center
Reviewed from Google

2.2 out of 5 stars

brittany groenewold
brittany groenewold

1 out of 5 stars

posted 2 months ago

I just took my 10 month old son there and stood at the little check in line for over 15 min. The lady never once looked up from her cell phone and even acknowledged my presence. Terrible service and I didn’t even make it to be seen. So to the lady with the brown curly hair just chilling on your phone when you should have been helping my son it is your fault that I will never speak a kind word about this facility. Absolutely disgusting!

Michael Flynn
Michael Flynn

1 out of 5 stars

posted 1 month ago

Not only were the staff rude but they claimed it would be a ten hour wait to be seen. I called the Escondido ER to see what the wait time was and they said they had 54 people there and it would be way less than 10 hours which means that they were lying to me to try and turn me away which is completely unprofessional. Unfortunately I can't give them less than one star. I wouldn't come here if I was dying

Vanessa Brown
Vanessa Brown

1 out of 5 stars

posted 2 months ago

The WORST emergency services I have EVER been to. The ladies in the front don’t take anyone seriously and have side conversations while people are in line. The wait is absolutely horrible and the most disorganized system I’ve ever witnessed. I waited over 6 hours just to see a doctor. I then needed further tests which took over 3 hours. The communication was horrible, the nurses would forget to bring things that the doctor said they’d bring me until I had to remind them just absolutely horrible patient care. NEVER come here.

Ron Torres
Ron Torres

1 out of 5 stars

posted 2 months ago

Horrible service and very condescending attitude from the lead in the emergency room.

I understood that this facility has an Emergency room; however, when I called and explained my situation, I was told that the emergency room can treat my non-emergency acute illness as they have a fast track ward to accommodate for this in which they will not bill my insurance for an Emergency room visit.

After the visit, the financial officer upon checkout said...oh, we are to collect on the emergency room service since we billed your insurance this way. So my co-pay is higher than should be.

I was misled - I will pay the fee; however, please be aware as this hospital is misleading and when I approached the team lead, the person was very condescending saying that it was my fault and was becoming quite combative with me, instead of hearing my situation and talking to those that misled me.There is no integrity at this hospital - but why should they have any? The hospitals in this country are backed by capitalism and they are only in it to make more money for themselves - even though they say they wish to help the patient out. But at the end of the day, whatever they can do to increase their profit, they will do so at the cost of the poor patients. We dont see this too much since its our insurance that gets billed these exorbitant fees.

Andrew A
Andrew A

1 out of 5 stars

posted 7 months ago

Poor receptionist professionalism. I had a bill that was due on a Saturday, March 3rd. It turns out that billing offices were closed.. I needed to have this paid immediately. I figured I would call the hospital. The receptionist who answered the phone at about 8:22am had no desire to give me information or help. I understand that offices are closed, but her actions was not of good practice. She had given me a sarcastic tone throughout the phone call while laughing, and making snarky remarks to coworkers.

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