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feedback about Uf Health Jacksonville
I simply went in to get an xray prior to an appointment scheduled for next week. I was in and out fairly quickly. If I could have done away with the kid listening to Baby Shark on his mother's phone in the waiting room it would have been about perfect!
Very good hospital! I have no complaints whatsoever! On November, 2017I had a mayor lowered back surgery, and Doctor Ramatulah and the rest of the crew, took good care of me! Thanking God always first, and them, I can walk , with difficulty, but can walk again! Thank you UF Health, Jacksonville!
I checked in to the ER at 1030, I was immediately triaged and taken back to wait to be registered into there system, although the staff was super nice, they felt it was more important to go ahead and talk about what nurse should have gone where because this is a learning hospital. I was placed in the ER waiting room and I’m STILL HERE. Waiting for a room. It’s been over 4 hours, and I’m waiting to be seen for abdominal pain, colitis, My immune system is compromised, and I was just placed in a wheel chair in a corner, and every time I would ask for a nurse to already give me something for the pain I was in, i was told sure and not once did a nurse ever see me. It’s 1449, and not once has anyone even talked to me about my situation. It took me 3 days of bouncing between naval hospitals to be told I was able to come here, and this is not the treatment I would have ever expected. 4 hours, none of my needs where met, lots of staff, on there phones playing games. If you are in a serious situation, go else where. This is the first ER, I’ve been at where I wasn’t even addressed by any medical staff. Don’t think I’m coming back.
I took my love one to the ER because they were have very bad manic mental episode. They had a history of mental illness an had been treated for the same issues at this hospital months ago. During the triage process I advised them of the very bad manic episode and that when I previously brought her in this condition they needed to give them some medicine to calm them so they wouldn’t become combative and possibly harm themselves or someone else. I asked the tech if they had viewed her previouse stay and commitment information. I was speaking this way trying not to escalate my love ones situation. In disbelief to me at this time the tech asked me, what is going on with them. I advised I just explained everything to you. The tech said “you can’t go with them if you’re going to act like this.” At this time the tech I wouldn’t allow me to accompany my love one, I was very stressed and troubled by this. I felt I was being miss treated. A gentleman sitting behind a glass enclosure said I heard that, I’m going to see that you get back there with them. A little while later the doors opened and the gentleman motioned for me to go back. Once back I observed two persons sitting in the area where my love one was sitting and a tech sitting behind a desk. One of the two persons was complaining, the television was playing and a picture of a person having and stroke was on the wall. I couldn’t believe we weren’t in a room with provisions for someone in my love ones state. My love began to have issues with things on the television and especially about the picture on the wall. I quietly advised the tech behind the desk of the television and picture. Advised him of the effects it was having on my love one. I person wearing the name badge Tina walks up to me and says in very nasty tone, “ we turned the television off, the picture is of a person having a stoke I’m not moving it, I suggest you go and help keep your love calm.” I asked Tina why are you talking to me this way and what have I done to you. She replied, “ if you don’t like the way we are treating you or your love one, you can take them somewhere else. “ I stood in disbelief. Fearing this treatment from Tina was going to continue to get worse , I decided to take my chances and leave. On our way out we passed by Tina. Tina asked are you leaving, I said,” yes.” Tina said, “thanks great.” I’m suggesting that Shane’s ER / Hospital is a bad place because absolutely is not. In fact we are blessed to have an ER/Hospital this good. THIS IS WHAT I EXPERIENCED ONE NIGHT AT SHANDS ER/HOSPITAL.
I ask to the front desk emergency lady tell if doctors can prescript me medicines and she tell me yes. Then the same way i enter the same way i exit. They not found me nothing and i have the same sickness. They cannot prescript me medicines because this is a work of a primary doctor, they tell me. All hospitals are the same way. No difference. Personell some happy and another grumpy. I go too far looking for a better hospital and is the same thing.
I'm a little bit dissapointed !