I was here about a month ago following an accident. The trauma unit is top notch. They took time to explain things to me and keep me calm in a very scary situation. I was later moved to a room on the trauma step down floor for observation. My nurses were the absolute best! Eddie was my day nurse and Cassie was my night nurse. They went above and beyond to keep me comfortable. They both took time to talk with me and I felt truly cared for.

I was billed 171 just for annual exam that is supposed to be covered by my insurance... the hospital sent my visit as a sick visit not a check up and accordingly they charged me 171 ... they have no idea how to deal with insurance claims and may be trying to make more money ... I am really disappointed... The issue hasn’t been resolved after five phone calls with f5 different answers ... still sending me letter that I owe them the money and past due 60 days ... I will never be there again!

I want to say THANK YOU!!!! To all Sands employees. Especially to ER and ICU!!!! The best doctors and nurses ever. They saved my husband's life. They really care about patients. Good bless you guys!!!!!

I recommend this place if you want to be euthanized. You can go in with a paper cut, contract MRSA and be dead all within a 72 hour period. Even if I got into a life threatening accident outside of the double doors I would deny treatment and demand to be take to St Vincent’s Riverside.

My friend has stage 4 cervical cancer and because she worked, at her longtime employer,the first 3 months of this year...She was denied a Shands Card,in other words treatment necessary to cure or at least stop the cancer from spreading further. Iam shocked and outraged that this hospital would deny a patient,who can no longer work and pay for insurance,LIFE SAVING TREATMENT,because she had income the first 3 mos of this year 2018.