Union Hospital of Cecil County

Address

106 BOW STREET, ELKTON, MD 21921 USA

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Phone

(410) 392-7009
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106 BOW STREET, ELKTON, MD 21921 USA

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Consumer feedback about Union Hospital of Cecil County

Union Hospital of Cecil County
Reviewed from Google

3.2 out of 5 stars

Nat
Nat

1 out of 5 stars

posted 1 month ago

This was by far the worst hospital experience I've ever dealt with in my life. My fiance went in to be treated for a high risk rabies bite. The bite was deemed high risk by a veterinary hospital connected to the University of Pennsylvania -- the animal in question was exhibiting strong signs of having rabies and, since it bit a human, had to be euthanized by law. We were told to get a rabies vaccine ASAP, but unfortunately that night we went to two hospitals that were severely and dangerously understaffed in the city and would have had to wait indefinitely. Since the CDC advises that you need the vaccine ASAP but within 24 hours, we decided to do this early the next day. Bear in mind that he is uninsured and we were willing to pay out of pocket for a vaccine, however much it costs without insurance, because his life was in jeopardy. We went to this hospital in Maryland, as it was convenient on the way to a work event and we figured the wait time would be short. The entire time he was there, he was treated to stories of "a woman came in the other week who had waited three weeks after being bit to get her shots and she was fine!", some coming from nurse staff and some from intake staff. Symptoms of rabies can show at 3 weeks at its earliest, and when symptoms have appeared, it is TOO LATE and the illness has a VERY HIGH DEATH RATE. I highly doubt this woman was "fine," but as far as vitals she checked out okay and was able to be released from their hospital. While my fiance was there, at no point did he see a doctor; he saw nurse staff that brought him through the ringer about getting a rabies post-exposure vaccine. They called the 24 hour vet and said there was "no proof" that the animal was there or that it had rabies (I was able to obtain this information with a simple email); they called the Health Boards of MD and PA, the latter of which spoke to him to say that "it's his choice to get the shots now but he has more time to do so" (which is inconsistent with what the CDC says), but the nurses at Union Hospital took this to mean that it's "policy" not to give the rabies shots now, and that they're "just following policy" -- even though what the Health Board actually said was that he could choose to do it now or a little later. At no point did he see a doctor, just incompetent nurse staff that did not seem to know or care about the scope of the issue and how deadly this was. I feel in my gut that this is medical malpractice, and only hope that other patients at this hospital who are in similar situations receive the care they need instead of being denied it. We were finally able to go to another hospital, Virtua Hospital in New Jersey, who let us in right away and gave him the shots he needed. I am floored by the unfair and unjust treatment he received at Union Hospital. He's uninsured and was going to pay out of pocket anyway -- why deny him something that could save his life?

Brandon G
Brandon G

4 out of 5 stars

posted 3 weeks ago

For a small town Hospital, this hospital is amazing! When my dad was in the hospital, the only bad thing was the night nurse he was stuc with most of the time could barley speak english and the english they did know they spoke way to fast. Besdies, that, t' a great hospital for such a small town.

Uziela Smith
Uziela Smith

1 out of 5 stars

posted 4 weeks ago

I’ve had to come here three times this past year unfortunately. All three times I had a very rude and sarcastic nurse and doctor. I’ve had to walk out with my son one time because the doctor had whispered a sarcastic comment to the physician’s aid, and she didn’t think I heard her. I don’t know who does the hiring here, but they need to switch out a lot of their employees. This hospital doesn’t believe in bed side manners, and some of the nurses like to make up thier own rules. Told me that I couldn’t hold and comfort my daughter while she was in pain, she told me it was against the hospital policies. Even though the doctor seen me and didn’t say I was doing anything wrong. This place is a joke smh.

Casey Duzan
Casey Duzan

1 out of 5 stars

posted 1 month ago

This place is as close to hell as you can make it. Been here multiple times and every time the workers mess something up. Today I had a scheduled appointment at 1pm but for some reason no one sent my order through. Meaning I waited 25 minutes to get them to fax it through when it should have been sent through a month ago, then waited another 40 minutes waiting to be sent back for a procedure I'm pretty sure I didn't even need that they recommended. I wouldn't recommend coming here if you're close to death or have had a serious injury, they'll make you wait outside in the cold just so they have less pacients to take care of. Friend came here to get his arm in a cast. They set it wrong now he has a bent arm and needs to get it rebroken so they can reset it. I'd give this hell hole a -5 stars if I could. I can't wait to get new insurance just so I can go somewhere decent.

Chrissy Henderson
Chrissy Henderson

1 out of 5 stars

posted 3 months ago

This place is so slow its unreal .... Its like fisher price my first doctor .. Im not sure where anyone in this place went to school but thus is the worst hospital ever

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