United Regional Health Care System

Address

1600 11TH STREET, WICHITA FALLS, TX 76301 USA

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Phone

(940) 764-3055
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Emergency service available

1600 11TH STREET, WICHITA FALLS, TX 76301 USA

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Consumer feedback about United Regional Health Care System

Nancy Henson
Nancy Henson

1 out of 5 stars

posted 3 hours ago

If I could give this 0 stars I would. I went to the ER on Monday January the 14th to have my L ankle and leg examined. They did X-rays, and started doing lab work. After they finished that registration came in. They discovered that I had no insurance, and that is where the problems begin. The level of care and the demeanor towards me completely shifted and became nonexistent. The nurse practitioner called me in after my labs and x-ray results came in. I was told that I had oblique and acute fractures to my weight baring and non weight baring bones in my L leg, along with my ankle being broken as well. She continued to stress to me how serious my injury was. But quickly had staff put a hard splint on and discharge me without a referral to an orthopedic surgeon. No medications were given not even fluids were administered while I was there. As I was looking over my discharge summary I noticed that they didn't put down accurate information. They just wrote down what was within normal parameters and left it at that. As a trauma RN I am very repulsed and ashamed about how I was treated. If someone doesn't do something about this someone is going to die.

Krista Williams
Krista Williams

4 out of 5 stars

posted 4 months ago

I was just seen in the ER recently. 😢 Everything is fine now though! Let me tell you that the staff in the ER were amazing! I went in with chest pains. I had never had them before and was very scared. 😨 No family was with me because I had come from work, but they made me feel very comfortable. My care was awesome! Dr. Moreno and his staff deserve much praise. They kept me informed of test results as they came in and were very professional the entire time. I wouldn't go anywhere else. By the way, it was very busy that day. I heard them say that they had to put me in a room that had just been cleaned because they were full! Thanks United Regional!!!

Kayla Weber
Kayla Weber

1 out of 5 stars

posted 2 months ago

Recently got let go from a position with no warning. It was a new position and I was just ending my 30 days. There were no issues addressed to me about my productivity instead only praise on how well I was doing. I loved my job and felt I was doing well. I had even said many times if there is something more i can do, don't hesitate to let me know! Seemed like they only needed this position filled temporarily so another employee could take time off. Very disappointed after all I've been through with this company. This particular position lacked the avaliblity of training and somehow they wanted me to just know how to do everything. I was offered another position but it seemed like a slap in the face after how hard I worked and respectfully declined.

Angela green green
Angela green green

5 out of 5 stars

posted 1 month ago

The staff were absolutely wonderful when my mom was brought in after suffering a stroke. They took great care of her and were informative and compassionate with our family.

Chelsea Marie Lauer
Chelsea Marie Lauer

1 out of 5 stars

posted 2 months ago

Absolute worst experience at a hospital ever! I was so scared going in not knowing what was going on with me. I had hyperventilated due to severe dehydration and food poisoning. I had to pry for answers. I felt like I was in the way and disrupting their jobs and they just wanted me out. Some nurses were extremely nice but rarely did I have the same nurse come in to check on me each time, however, most of the nurses were not personable at all and would hardly explain what they were doing each time they came into the room to check vitals, etc. The doctor talked down to me and was short. I've honestly never felt so uncomfortable, it was horrible.

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