University Hospital ( Stony Brook )
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feedback about University Hospital ( Stony Brook )
I went there yesterday for my mother and the Triage was nice. The billing clerk was a MORON!! She looked at me and said "here, fill it out." For what, so the hospital can get paid? She paused yes. Whatever. ER was in disarray. The female doctor looked liked a detox patient while chewing gum with her mouth like how a cow eats. Most people were texting on their phones behind desk. Typical unionized hospital, but they did help my mother, so they got 3 stars
This is a good hospital with good doctors. They have quite a good number of specialized departments and doctors. Children and Surgery are the two best department. New born baby department (for the name) is really good. Mothers deserve to have such nice environment. Most of the time we are at the ER/ Children department. Children has a new thing- free food by Roland McDonald's. Don't be shy to use this service. It was indeed a needed service.
Only problem is, ER. It's crazy. Unless you are dying is better not go emergency. Get ready for 4 to 5 hours easily for anything or nothing. Yes sometimes ER moves around based on the urgency at that time. Their Children ER, on the other hand, is much better. During 8am and 5pm this area has huge traffic.
I want to give Stony Brook's Children's CPEP psychiatric unit (12N) 5 STARS. My child was given the opportunity to correctly diagnose his issues with his attending professional doctors and the busy yet friendly nursing staff in a really caring, loving and supportive atmosphere. Ms. Angela (social worker in CPEP unit) was great help with financial assistance services in every way. Her assistants are also available any time to help. They maintain a safe guarded unit. All members of their staff are busy yet take adequate time to speak with parents for updates. I give 3 to a 4- stars to the hospital ER section. Severely needs updated compared to the newer, easier to navigate, main section. It is too small to handle the sadly overrun admissions and much too hard to get correct navigation information to find your way around: *color-coded floor markings (lines/arrows, more signage, as I've seen in other states hospitals) would be much more helpful to avoid getting constantly lost. Hopefully SB ER funding will upgrade and enlarge it in the near future to run efficiently. Staff seems overloaded and the ER patients and family have a very small waiting area. I saw patients in hallways due to possible lack of available placement. Hopefully it'll be handled very soon. Important Emergency department would run much more efficiently if enlargement, upgrades, and knowledgeable added staff becomes important to expedite patient/family wait times and attend to patients of all levels of care. Hopefully funding will be available soon to help.
Please help a great friend AKA like a Brother to me over 20 years, we are speaking out for his son 💖baby christian💖 "Please Read" this hospital are trying there best