University of South Alabama Medical Center

Address

2451 FILLINGIM STREET, MOBILE, AL 36617 USA

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Phone

(251) 471-7110
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2451 FILLINGIM STREET, MOBILE, AL 36617 USA

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Consumer feedback about University of South Alabama Medical Center

USA Health University Hospital
Reviewed from Google

3.4 out of 5 stars

Aimee Stewart
Aimee Stewart

1 out of 5 stars

posted 2 days ago

Do NOT go to this hospital!!! I was in a jeep wreck mudridding and they transported me here. The night nurse and staff had NO bedside manner and I was absolutely APPALLED at their temperament! I NEVER not ONCE ask for pain meds or ANYTHING and they treated me like a DOG y'all! I have NEVER been to an E.R. with this kind of treatment. I will say when dayshift came on they were VERY polite, LIKE THEY SHOULD BE, and actually treated me like a HUMAN. I will REFUSE treatment or rather DIE then go back to that place. Just a warning.

Jessica Gaddis-Waite
Jessica Gaddis-Waite

2 out of 5 stars

posted 3 months ago

My father had a liver biopsy at University Hospital on October 10, 2018 and was later admitted into the hospital on October 12, 2018 due to complications from the biopsy. There was an issue with bleeding from multiple incisions, and it further complicated his cancer. He was treated well in ICU, but once he was placed on a regular floor he was given sub par care.

He was left alone for hours in a broken bed and no lights turned on in his room. After our second complaint, the nurse finally procured a new bed, but they left the new bed in the hall for hours instead of transferring him. Consequently, someone else took the bed to a new room, and my father remained in a broken bed until he was discharged. During every visit we saw the staff spending a large amount of time in the hallway loudly socializing, and he left University hospital with bedsores and had chafe marks and bruises around his arm from the blood pressure cuff. In addition to these issues, my father's wallet and the money from his money clip were stolen from his hospital room, and the nurses were unconcerned with the theft. He was afraid to say anything more and risk worse treatment.

Finally, we were assigned a social worker who was brutally insensitive and spent several days pushing us to send our father to a nursing home versus encouraging him to receive care. She completely robbed my father of his dignity.

It is very apparent that the negligence of the hospital with this biopsy and the time wasted while he was admitted afterwards hindered my father's ability to get the care he needed to add time to his life. As a USA alum, I am shocked and ashamed of this experience.

Blake Blackston
Blake Blackston

1 out of 5 stars

posted 4 weeks ago

Arrived at USA trauma center at 11:30pm, To get checked out due to severe stomach cramps and nausea/ vomiting. Had to sit in the waiting area for over 4 hours without any service, I only came as a last resort because of a injury To my esophagus i sustained in January. I was worried this had something to do with my injury. I consider myself to be high risk due to this previous injury. But was treated as if I was the Lowest priority! Unexceptionable!!!

Katrina Gordon
Katrina Gordon

1 out of 5 stars

posted 3 months ago

Nurses and doctors were amazing.

Very rude staff. I’m talking support staff. Security was rude. She wouldn’t even attempt to help me before sending me some other place. Outpatient secretary just looked at me. She didn’t even ask if she could help me. Worst customer service ever. I wouldn’t even give one star but I have to give something.

Becky Yeager Smith 'Trippy Becky'
Becky Yeager Smith 'Trippy Becky'

5 out of 5 stars

posted 2 months ago

This Emergency Room saved my Husband of 29 years Life...though they NEVER ASKED....he didn't have any Insurance. USA has given me Faith in Mankind again!

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