UPMC St Margaret

My husband went in to have his gallbladder removed. The staff were all wonderful, friendly and informative. They never made us feel lesser for not knowing something. The hospital environment was comfortable and inviting. The waiting room felt more like a hotel then a hospital. With the boards all around the hospital informing you of updates on your loved one you never feel out the loop. They also called the next day to see how he was. We have been so satisfied with a hospital. Highly recommend.

I come here for all of my emergencies. They are awesome. I'm in and out, they don't just try to prescribe me something and push me out the door, but actually talk to me about my situation in a way that I can understand. They are friendly and professional. Also, the hospital is clean (major plus). I highly recommend this hospital.

Excellent facility and staff. The nurse my mom had during an ER visit for a stroke was the most thorough exam I have witnessed. The place is very clean and they move you through testing in a timely manner and get you to a room quickly if admitted. This is the best hospital in the A-K Valley.

I liked that I didn't have to wait long to be called back. Also liked how my PA was attentative and cautious. She took so much time ensuring I wasn't leaving that facility until she was certain that I was okay. She ordered tests, and also brought in a second doctor for a second opinion. This shows me that she cares. Very good! Nurses were top notch too. Very impressed with my care.

It depends on who is giving you care in this ER. Some people are more attentive and compassionate. Others are more clinical and distant. And, some are only there for a pay check. Those people are only willing to do the absolute minimum. As in all places, you'll find employees willing to go above and beyond; those who are there to do their job; and those who would rather not be there. But, if you're unhappy with your care, you can request a different nurse or doctor. And, if that doesn't work, file a complaint with patient advocacy.