Ut Southwestern University Hospital St Paul
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feedback about Ut Southwestern University Hospital St Paul
Horrible The lady at the front in ER is very rude, as I sit here for what is two hours now I've noticed she's like that with everyone. She doesn't smile. She wont even look at you if your standing right in front of her until shes ready to talk to you. If they just have a question as to why they are still waiting she cuts them off and says Well it's not a first come first serve basis and keeps typing or looks away. I hope she encounters the same treatment when she or a family member is in need of care. A little compassion goes a long way Unfortunately she has none.
I have a chronic condition, and have had to go to a hospital three times in the past year to receive treatment for it. My time at UT Southwestern was the best experience that I've had by far. I walked into the ER at 11 PM on a Saturday, and no one was in the waiting room. The people at reception got me checked-in in about 5 minutes. After that, the ER staff was extremely responsive and caring. They did not hesitate to give me the pain medication required to make things better for me until I was able to go into imaging. I was admitted into the hospital, and have had a great experience since then. The nurses are all extremely kind and attentive. The rooms are spacious, and have a great view and a large tv to keep you entertained. The doctors are fantastic as well. I really can't say enough good things about my experience here. If anything ever goes wrong in Dallas again, this is definitely the hospital that I'm going to.
Best hospital ever! It’s the Neiman Marcus of hospitals & care. Dr. Nelson in the ER was amazing. Very kind, compassionate & respectful. We were seen immediately & had the very best of care.
I just want to thank Dr. Nelson and his emergency room staff. I've been dealing with a sinus disease for 8 years. This month I was at my most miserable and my ENT had not been treating my condition correctly. From the time I walked through the door, I was treated with nothing but compassion. Dr. Nelson went ABOVE and BEYOND for me when I needed a physician just to be compassionate, and understanding of what I was going through. I could never thank him enough. UT Southwestern is now my new place of care. Thank you for bringing Dr. Nelson aboard. He IS the doctor that everyone should experience in their time of need.
Have excellent insurance and went in for preliminary surgery. Was asked to pay in full $800 for previous months balance before scheduling life threatening surgery. Had to call my doctor who was in a surgery to call finance office to clear as a life or death surgery. Was even told to go to parkland hospital for surgery because they take patients with no insurance. I was like umm have excellent insurance which I pay a chunk of my pay each month and will just have doctor clear. The worst...