Va Central Alabama Healthcare System - Montgomery

Address

215 PERRY HILL ROAD, MONTGOMERY, AL 36109 USA

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Phone

(334) 260-4100
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215 PERRY HILL ROAD, MONTGOMERY, AL 36109 USA

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Consumer feedback about Va Central Alabama Healthcare System - Montgomery

KPX 1138
KPX 1138

1 out of 5 stars

posted 2 months ago

I’m actually sharing my review on the new VA Chantilly clinic located just off of Chantilly Parkway. While it is apparent that the VA spent a considerable sum of money building this beautiful, modern and technologically advanced facility, they didn’t appear to be spending any of that money trying to recruit and hire doctors (not nurse practitioners)! I’ve been assigned to this embarrassment of a medical clinic since I first enrolled in the VA back in 2015 and I’ve yet to see an actual M.D. A nurse practitioner is all that I’ve ever been allowed to see. (I will call her Nurse H in order to protect the...ahem, innocent.) Nurse H is a joke. She’s not allowed to diagnose any problems because she’s not an actual medical doctor. Every time I see her she always orders lab work (blood and urine tests). She receives the results very quickly and then calls me into the exam room where I typically wait 1 to 4 hours before she finally walks in. Then she typically says something like, “I see that your liver enzymes are highly elevated. What’s the reason for that?” I guess that I’m supposed to diagnose myself! She does this with my high blood pressure and every other medical issue that I come in with. Maybe I am wrong but I thought that the medical professionals were supposed to be the ones with the answers. She orders major medical tests like MRIs without ever mentioning it to me beforehand much less telling me what they are even looking for! One week after that visit I received a phone call from radiology asking me when I would like to schedule my MRI. I was speechless. “What MRI? What are you talking about?”, I asked. She explained that nurse H had ordered a brain scan. I asked why but the technician didn’t know. I showed up and took the MRI anyway with absolutely no idea why. She promised that nurse H would contact me as soon as the radiologist reported his findings. I waited patiently for two weeks before I tried to contact nurse H, but she refused to return any of my phone calls. I got frustrated so I ended up calling radiology and asking them what the radiologist found. Of course, they could not tell me the diagnosis, although they did tell me that the radiologist had reviewed the results and recorded his findings. I explained the situation and how I was getting nowhere, so they sent me a copy of the report but it was all in medical jargon and meant absolutely nothing to me. I also suffer from severe seizures and have been trying to get the VA to send me to a neurologist since 2015 to no avail. I implore anyone who reads this to avoid the Chantilly clinic if at all possible! If I could give zero stars, trust me I would! It’s time for all of us to band together and contact Congressman Martha Roby. She sits on the Veterans Administration Congressional committee.

Christopher Cordell
Christopher Cordell

1 out of 5 stars

posted 1 year ago

Went to the er just to have the Dr tell me I needed blue cross so I didn't have to deal with the va. They need to just close it down. I'd rather go to a real hospital

Jimmie Landers
Jimmie Landers

1 out of 5 stars

posted 2 years ago

This VA really sucks.... They drag ass to get to people. They would rather be talking all on their phones and talking and walking around rather than getting to their patients. If you are a vet and need to go to the emergency room I believe I would go to a regular hospital than going to this place. You will be seen a lot quicker there than having to wait 3 or 4 hours to be seen at this VA. And I wouldn't give them a whole star but that's the lowest I can give them...

Sapphire Moon
Sapphire Moon

5 out of 5 stars

posted 2 years ago

This Five-Star review is specifically for the Patient Adovate, Mr. Jeff Flowers. If you need help, this man is the best. He truly cares about Veterans and their care! God bless 🇺🇸

Renee Mims
Renee Mims

4 out of 5 stars

posted 2 years ago

This is your typical VA center. It does have an ER which makes it nice. I am a disabled Vet and am thankful for the services they do provide. Sometimes it takes longer to get appointments then I wish. Doctors come and go so you don't get to see the same one for long. But being military used to that. Clean, most of the staff is friendly.