This was one of my first contacts with the VA medical system. I eventually had my surgery through the orthopedic unit here. The surgery was successful, but the recovery was super difficult. The doctors I've had were decent. I had one negative encounter with a receptionist who was extremely rude to me when I asked her to guide me to the seating area for my appointment to wait. My doctor was a part of the shock trauma team across the street. He did great job keeping me updated on the procedures and surgery. The store was not very impressive as other locations I've been. The pharmacy process was reasonably adequate for pickup at this location. There is underground parking for patients that was accessible, but small for pickup trucks. I have had to deal with many of the pre-op workers and follow up workers. The first doctor I had was a bit slow and older, but seemed to know how to put me at ease. I have had several follow up appointments where this location is firmly a decent location that I have been treated.