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I recently had a biopsy done at Dermatology. Dr Notay was having trouble finding something on the computer. A nurse walked in with a protective shield on and helped her resolve the issue. I said "leave it to a nurse" meaning it in a good way as in they fix everything. I think they took the comment as opposite. I meant it as a compliment. On a very busy day I was treated with respect and everyone there from the front desk to Dr Sood were outstanding. Thanks much.
Don't ever call unless you feel like being transferred until you give up the operators don't work there so don't expect them to know where anything is or the proper number. The doctors are good but overworked they definitely need to trim the fat and fire the employees that lounge all day and collect a payvhpay
Some months ago I has a horrible muscle spasm in my back, I was in agony. I when to the ER, they tried to help but the level of pain meds and anti-inflammatory shot was doing about nothing for me. I when back to the ER, at admissions they said that there was nothing more they where going to be able to do at the ER and I needed to see my PCP. I was not going to be able to make an appointment until next week and I was in severe pain. They suggested I try to see her with a walk in appointment, I when to my PCP office and at the front desk they said they would have the staff RN see me. I waited about 10 min, spoke with my PCP's RN, she spoke with my PCP and was back with a script for Norco (3 days worth I only used 2) and Flexerall (a strong muscle relaxant.) And a two day pass from work if I needed it (It was Wednesday) After 4 days I was back at work. Very happy with my care at the VA.
This VA facility has been nothing but awesome, the Doctors and nurses that I have encountered have been very professional and courteous to me. The wait time to see you're Doctor can be frustrating, hopefully the new doctors choice law and new VA leadership will help
I have been going there for a long time for my specialized care and everyone has been very professional and very accommodating.