Seems adequately staffed, but waited a long time to be seen by a "nurse practitioner" who was a little rude. She seen my girlfriend before and still had attitude! "We really can't do anything for you" shouldn't be words to hear from medical staff in an ER! Only a few staff are friendly and polite. Maybe its because our skin is brown, but who knows! Another positive is front desk personal are friendly as well!

I was taken to The Emergency Department tonight because of a fever of 103°F for 2 days, lethargy, and being completely out of it. I eventually realized that I was in the ED only to have a jackass doctor (Dr. Wray) telling me that I don't have aphasia (mind you, not why I was there) that I simply refuse to talk. I am already self conscious about my inability to talk and was diagnosed by my neurologist and 2 other doctors with aphasia and am in speech therapy. I absolutely loved the rest of the staff but was appalled at Dr. Wray and his piss poor bedside manner. I don't know who the hell he thinks he is, but you don't treat patients so poorly.

I just received a collection notice from VVMC for a visit that was more than a year ago. They never sent me one statement before they turned me over to collections! If they had bothered to send me a bill I would have immediately paid it, but unless I see a bill I have no way of knowing there was any amount owed. Otherwise I just assume that my insurance covered it.

This is not the first time this has happened to me with VVMC. I had the same thing happen a few years ago. Other people I know have had the same experience. It makes me want to not use VVMC in the future. I wish their billing department could get its act together.

I spent three horrifying days in this nightmare facility. I slipped a disc and was brought in by some wonderful ambulance staff. But for a short time the second day, this was the end of my attentive care. The ER doctor took forever to give me something that addressed the pain. Eventually my screaming bothered him enough to prescribe morphine. All but one of the nurses and aides were dismissive and indifferent. I asked for gluten-free meals and was served wheat toast and Special K for breakfast. I took a moment to explain to the aide what wheat and gluten were and asked for something else. The aide brought back a box of Wheaties. The next day I pressed the button for assistance. After I tried three times, I pulled myself up and worked my way to the door. I pressed The button again. The red light above my door flashed and I could hear the buzzer at the nurses' station. I peeked out the doorway and saw half a dozen aides and nurses there chatting. A couple looked toward my door then turned back to their conversation. Later that day the Hospitalist showed up. He actually screamed at me when I confirmed I didn't come to the hospital in a timely manner. These are just examples of the constant hatefulness from the staff. A very nice nurse came the second evening and asked how things were going. I hesitated to share but she insisted. When I told her, she actually began to cry. I guess this happened a lot and she wasn't able to do anything about it. I appreciated her kindness. She apologized that she couldn't stay. She apologized that she couldn't make sure I was cared for after the end of her shift. I left the next day, against the doctor's protests, but I couldn't take it any longer.

I can't say enough good things about the team in the maternity ward at VVMC. The nurses and doctors were so attentive and gave me such personalized care during my stay there. Thank you Dillon, Nicole, Rachael, Stephanie, Olivia, Kim, Dr. Launius, Dr. Reed, Dr. Tuccille, and everyone else on the 4th floor, for all the amazing work you do serving mothers and babies in our community. We are so grateful for your generosity and expertise!