Vista Medical Center West

Amazing staff! During my visit at Vista East, the ER staff were very attentive and willing to provide comfort. Not only was I treated with excellent care but they were also very nice to my family who came to see me. 2 techs, Nadia and OJ took me upstairs and had to move me to my bed due to being so weak (and I am a bigger woman).They were so kind and understanding. There was another young man, Jon I think, who carried my walker up. Great customer service at this place 10/10 would recommend!

We had our daughter delivered here. The nurses were fantastic. The doctors and the staff were top notch.! I see Vista has received some negative reviews, You must remember that your not the only one waiting for help.

I went for an ankle xray on Tuesday. The imaging staff was so caring and helpful. I've heard some people talk about Vista. Before going out of your way to go to Lake Forest or Libertyville, stay local & give Vista a try. They might just surprise you with how much they have improved!

I would give zero stars if possible. Unfortunately while on vacation I had a kidney stone. This is hands down the worst hospital I have ever been to. I had to grab my own vomit bag. There was no towels in the room and therefore I used my own clothes to wipe the vomit off my face. Next the nurse did the IV wrong. My arm was puffing up around the site. When I asked the nurse if this was normal she responded "Does it hurt?" To which I said only when you put in medication. She responed "That's OK then." The doctor saw me for no more than 1 minute time, which is fine, but the doctor charge was 1800 alone. Finally the bill! Literally 6 months before I had the same exact thing with scans at another hospital. The bill was under 1,000. It was over $10,000 at this hospital! Seriously that it is how much it cost for me to have a c-section at a different hospital. Then it took months for Vista to get my insurance processed correctly.

I delivered at Vista East and received excellent care! Dr. Chen, all of the delivery and lactation nurses were phenomenal (especially both Bri's and Tori)! Everyone was very informative and extremely attentive even with their busy schedules and multiple patients. I can't rave enough about my experience.